Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amos Wright

Midway,FL

Summary

Dependable Parking Ambassador with in-depth knowledge of parking rules and regulations paired with excellent math skills needed to calculate and collect fees. Offering nine years of experience in customer service. Friendly and safety-conscious individual dedicated to maximizing efficiency and daily productivity.

Overview

9
9
years of professional experience

Work History

Parking Ambassador / Maintenance

City Of Tallahassee
06.2019 - Current
  • Answered general questions about parking fees, facilities, and directions.
  • Kept parking garage and lots clean and well-maintained to provide safe and attractive lot to customers.
  • Issued parking citations to enforce parking regulations.
  • Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed daily, weekly, and monthly checklists to maintain records of scheduled maintenance duties.

Service Advisor

Kraft Nissan
11.2018 - 05.2019
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Developed estimates by costing materials, supplies, and labor.
  • Examined service history and provided initial inspection of vehicle to identify issues.

Assistant Service Manager

Legacy Toyota
03.2015 - 11.2018
  • Trained five service workers on standards, efficiency, and conflict resolution for best-in-class customer service.
  • Followed up with customers during and after installations to verify satisfaction.
  • Resolved customer complaints in professional and timely manner.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Adult And Community Education
Florida, United States
05.2007

Skills

  • Dependability
  • Effective Problem Solving
  • Clerical Support
  • Customer Service
  • Goal Setting
  • Hard working
  • Teachable

Timeline

Parking Ambassador / Maintenance

City Of Tallahassee
06.2019 - Current

Service Advisor

Kraft Nissan
11.2018 - 05.2019

Assistant Service Manager

Legacy Toyota
03.2015 - 11.2018

Adult And Community Education
Amos Wright