Amoshon Rattler
DeSoto,TX
Summary
Resourceful Warehouse Associate known for completing tasks efficiently and with high productivity. Skilled in inventory management, order fulfillment, and equipment operation. Excel at teamwork, communication, and problem-solving to enhance warehouse operations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Home Depot
DeSoto, Tx
03.2022 - 12.2025
- Collaborated with team members to ensure timely order fulfillment.
- Packaged and labeled products for shipment according to company standards.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages, and updated orders in internal database.
- Maintain a clean and organized work area to promote safety and efficiency.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
Customer Service Representative
CMI Group
Dallas, Tx, Tx
06.2020 - 08.2022
- Handled customer complaints and resolved issues in a timely manner.
- Maintained detailed records of customer interactions for reference and follow-up.
- Provided support in escalated situations, ensuring smooth communication with clients.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Warehouse Worker
Amazon
Dallas, Tx, Tx
01.2019 - 05.2020
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Customer Service Representative
Banana Republic
Dallas, Tx, Tx
06.2018 - 05.2019
- Assisted customers with inquiries and product information efficiently.
- Handled customer complaints and resolved issues in a timely manner.
- Processed orders and managed returns through company systems accurately.
- Maintained detailed records of customer interactions for reference and follow-up.
Education
DIPLOMA -
Texas Can Academy
Dallas, TxSome College (No Degree) - Education
Ashford University
San Diego, CASkills
- Order fulfillment
- Packaging standards
- Data entry accuracy
- Effective communication
- Attention to detail
- Workplace cleanliness
- Packaging and labeling
- Labeling and boxing
- Pallet jacking
- Team collaboration
- Active listening
- Detail orientation
- Problem solving
- Dispute resolution
- De-escalation techniques
Dates
- Graduation, 01/05/2021
- Start of Employment, 01/01/18
Languages
English
Timeline
Warehouse Associate
Home Depot
03.2022 - 12.2025
Customer Service Representative
CMI Group
06.2020 - 08.2022
Warehouse Worker
Amazon
01.2019 - 05.2020
Customer Service Representative
Banana Republic
06.2018 - 05.2019
DIPLOMA -
Texas Can Academy
Some College (No Degree) - Education
Ashford University