Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Amour Nixon

Olympia,WA

Summary

Community Manager with proven success at Ad-West Realty Services, Inc., achieving 100% accuracy in file audits and reducing delinquencies by over $20k. Expertise in compliance software and effective communication fosters a positive work environment while ensuring staff training aligns with Fair Housing regulations. Experienced in implementing new processes and managing innovations, demonstrating strong problem-solving skills and comprehensive knowledge of policies. Proficient in evaluating employee performance and overseeing key projects to drive organizational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Manager

Ad-West Realty Services, Inc.
01.2017 - Current
  • Received a promotion after only one year of being the Assistant Manager of two Tax Credit properties.
  • Handled annual recertification process ensuring all annual certifications are in accordance with state and federal rules and regulations.
  • Succeeded in file audit with no errors and 100% accuracy.
  • Decreased delinquencies by more than $20k.
  • Facilitating all but not limited to the same task and responsibilities as both Assistant Manager positions.
  • Ensuring staff is properly trained and educated in all Fair Housing rules, regulations, and safety precautions.
  • By providing a great positive work environment with an open-door policy for employees keeps morale high and productivity higher.

Assistant Property Manager / Maintenance tech

Ad-West Realty Services Inc.
01.2016 - 01.2017
  • Assisted in managing two Tax Credit and properties in the total of 76 units.
  • Maintained all the same assistant manager tasks as the prior position held with Guardian Management.
  • As head of maintenance, my duties were but not limited to prepare market ready apartments, which may include general repairs, housekeeping duties, and any necessary duties to provide our residents with quality living and move-in experience.
  • Responded to resident maintenance requests in a timely manner and with a professional attitude.
  • Maintained maintenance records and logs of all unit maintenance and annual inspections.

Assistant Property Manager

Guardian Management LLC
01.2014 - 01.2015
  • Assisted in managing two Tax Credit and Rural Development properties in the total of 133 units.
  • Handled recertification process, move-ins, move-outs, record keeping, reporting, rental revenue, delinquencies, late notices and evictions.
  • Collected, deposited, submitted rent roll to accounting and issued three-day notices to residents delinquent in rent.
  • Managed customer service, resident relations, maintenance department practices, vendor relations, marketing, and leasing.
  • Responded to all field e-mails daily; and updated all collection and eviction accounts on a daily basis.
  • Scanned, saved and field all collection and eviction documents.

Aviation Ordnance Training Petty Officer

US Navy
01.2010 - 01.2013
  • As leading Training Petty Officer, 42 personnel files were meticulously managed and maintained with zero flaws.
  • Also kept 100% accountability of our company’s ordnance handling qualifications, certification, and recertification for applicable personnel.
  • This was achieved by creating an Excel spreadsheet and scheduled reminders using outlook.

Air Terminal Representative

US Navy
01.2008 - 01.2010
  • Provided outstanding customer service to those over the phone and in person as Air Terminal Representative.
  • Duties and responsibilities consist of collecting flight information, creating a spreadsheet using Excel, then posting it on Naval Air Station Whidbey Island Space A website and updating the site with any flight changes.
  • Along with the administrative portion was answering phone calls providing customers with the correct information, policies and guidelines of Space A traveling.
  • Also provided support in processing of 1,692 flights, 20,800 passengers and over 2.5 million pounds of baggage and cargo.

Honor Guard

US Navy
01.2007 - 01.2008
  • Provided diligent and compassionate customer care to family members of our fallen heroes.
  • This customer care consists of the scheduling of funeral services, making necessary phone calls and filing proper paperwork.
  • Creating a stress-free environment by taking care of all their loved ones’ funeral arrangements.
  • Funeral processions are one of the primary duties of a ceremonial honor guard unit.
  • Escorting a fallen hero to their final resting place is considered one of the highest forms of respect offered by our honor guard unit.
  • After escorting the body to the graveside, the honor guard folds and presents an American flag to the designated next of kin.

Skills

  • Computer literacy
  • Microsoft Office Suite
  • Compliance software proficiency (MRI, ICO, OneSite, RealPage, and Yardi compliance software)
  • Administrative support
  • Record management
  • Maintenance expertise
  • Active listening
  • Critical thinking
  • Effective communication
  • Reading comprehension
  • Decision making
  • Leadership skills
  • Personnel management

Certification

  • Notary Public, State of Washington, Valid until 2028
  • Remote Online Notary Endorsement (RON)

Timeline

Community Manager

Ad-West Realty Services, Inc.
01.2017 - Current

Assistant Property Manager / Maintenance tech

Ad-West Realty Services Inc.
01.2016 - 01.2017

Assistant Property Manager

Guardian Management LLC
01.2014 - 01.2015

Aviation Ordnance Training Petty Officer

US Navy
01.2010 - 01.2013

Air Terminal Representative

US Navy
01.2008 - 01.2010

Honor Guard

US Navy
01.2007 - 01.2008

Similar Profiles

CREATE PROFILE
Amour Nixon