Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amoy Ashley

Brooklyn,NY

Summary

Dependable server/host successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server/Host

Footprints Cafe
03.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Counter Staff Member

Clarendon Cuisine
11.2019 - 03.2023
  • Enhanced customer satisfaction by providing friendly and efficient service.
  • Accurately handled cash transactions and maintained balanced cash drawer at the end of each shift.
  • Assisted in inventory management for optimal product availability and minimized waste.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared food items according to specific recipes, ensuring consistency in taste and presentation.
  • Managed daily opening and closing tasks efficiently, ensuring smooth store operations.
  • Processed both cash and card purchases and returns.

Server/Restaurant Waiter

Richard's Diner
09.2018 - 11.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Kerissa Taylor

Private Babysitter
09.2018 - 12.2018

Prepared healthy , age appropriate snacks and meals.

Assisted children with homework assignments and special projects across different subjects.

communicated positively with children and guardians.

Played games , worked on puzzles and read books to young children.

Taught children to organize toys,wash hands and share by leading by example.

Bathed , dressed and help with teeth brushing as part of bedtime preparation.

Balanced playtime and limited screen time to support development of fine motor , gross motor and cognitive skills.


Bakery Assistant/Counter Server

Blake Restaurant And Bakery
03.2018 - 12.2018
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
  • Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
  • Washed dishes and sanitized prep area at end of each shift.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Followed production chart to keep hot, fresh products available daily.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

Camba
Brooklyn, NY
04.2025

Customer Service - Customer Service/Bartending

HEART Trust NTA
Jamaica
08.2009

High School Diploma -

Buff Bay High School
Jamaica
07.2009

Skills

  • Supply Restocking
  • Food Delivery
  • Beverage Preparation
  • Order Management
  • Safe Food Handling
  • Food inspection
  • Dining area maintenance
  • Guest Seating
  • High-volume dining
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling

Timeline

Server/Host

Footprints Cafe
03.2023 - Current

Counter Staff Member

Clarendon Cuisine
11.2019 - 03.2023

Server/Restaurant Waiter

Richard's Diner
09.2018 - 11.2019

Kerissa Taylor

Private Babysitter
09.2018 - 12.2018

Bakery Assistant/Counter Server

Blake Restaurant And Bakery
03.2018 - 12.2018

High School Diploma -

Camba

Customer Service - Customer Service/Bartending

HEART Trust NTA

High School Diploma -

Buff Bay High School
Amoy Ashley