Housekeeping Lobby Attendant
Amoy Thompson
Le Meridien Hotel
Hollywood,FL
11
years of professional experience
Dedicated housekeeping professional with a strong work ethic and excellent attention to detail. Committed to maintaining cleanliness and organization in fast-paced environments to enhance guest satisfaction.
Work History
Housekeeping Lobby Attendant
5 Months- Remove trash from receptacles
- Assist with cleaning guests rooms
- Respond to guests request
- Complete daily checklist
- Vacuum carpets
- Clean glass doors and mirrors
- Clean and Maintain guests elevators
- Clean and Maintain employee locker bathrooms
- Clean and Maintain pre-function bathrooms
- Clean and Maintain lobby bathrooms
- Remove dirty towels from pool area
- Maintain pool area and organize pool chairs
- Sanitize gym machines
- Clean and Maintain gym bathrooms
- Replenish gym with clean hand towels
- Remove dirty towels from gym area
- Maintain and clean gym area
- Maintained cleanliness and presentation of lobby area, promoting a welcoming environment for guests.
- Ensured compliance with safety protocols while performing duties, creating a secure environment for guests and staff alike.
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Conducted thorough inspections of the lobby area at designated intervals, identifying any necessary cleaning or maintenance tasks before they became noticeable to guests.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment
Customer Service/Laundry Attendant
4 Months- Implemented best practices for stain removal and garment care techniques.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Assisted with unloading and loading customer laundry items.
- Cleaned machine filters and lubricated equipment.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Monitored inventory levels, restocking supplies as necessary for operational efficiency.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Operated machines correctly by following machine instructions and safety regulations.
- Operated laundry machines to ensure efficient cleaning and drying of garments.
- Sorted, processed, and folded customer laundry with attention to detail.
- Maintained cleanliness of work area and equipment to uphold hygiene standards.
- Assisted customers with inquiries, providing excellent service and support.
Customer Service/Laundry Attendant
10 Years 2 Months- Monitored inventory levels, restocking supplies as necessary for operational efficiency.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Operated machines correctly by following machine instructions and safety regulations.
Customer Service/Laundry Attendant
11 Months- Operated laundry machines to ensure efficient cleaning and drying of garments.
- Sorted, processed, and folded customer laundry with attention to detail.
- Maintained cleanliness of work area and equipment to uphold hygiene standards.
- Assisted customers with inquiries, providing excellent service and support.
- Maintained cleanliness and organization of laundry facility to ensure safety standards.
- Assisted in inventory management of laundry supplies, ensuring adequate stock levels were maintained.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Operated machines correctly by following machine instructions and safety regulations.
- Cleaned machine filters and lubricated equipment.
- Supported fellow staff members with delivery and pickup of customer orders.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
Education
- Patient Care Technician
Vocational - Housekeeping Hospitality And Agriculture
High School Diploma
Skills
Discretion and confidentiality
Guest relations
Excellent customer service
Strong work ethic
Positive attitude
Teamwork
Time management
Attention to detail
Listening skills
Cleaning and sanitizing
Multitasking
Reliability
Organizational skills
Clear communication
Active listening
Safety procedures
Task prioritization
Self motivation
Professional appearance
Timeline
Housekeeping Lobby Attendant
Le Meridien Hotel
03.2026 - CurrentRead More
Customer Service/Laundry Attendant
Jj Fresh Laundry
10.2025 - 02.2026Read More
Customer Service/Laundry Attendant
Sudsies Laundromat
03.2021 - 02.2022Read More
Customer Service/Laundry Attendant
Lauderhill Laundry
08.2015 - 10.2025Read More
Florida Career College
from Patient Care Technician
Read More
Ebony Park Heart Academy
Vocational from Housekeeping Hospitality And Agriculture
Read More
Edwin Allen High School
High School Diploma
Read More