Amoy Turner
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures. Expert Operator experienced in server monitoring, troubleshooting and technical support. Installs updates, checks permissions and verifies operational details. Detail-oriented and systematic with organized approach and positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
USMC
United States Marine Corps
12.2018 - Current
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Compiled data and prepared aviation operations and aviation safety reports.
- Played a vital role in training new Aviation Operations Specialists, sharing knowledge of best practices through mentoring and hands-on guidance.
- Maximized efficiency by training new employees on company procedures and best practices.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Adapted quickly to changes in mission parameters or operational requirements, demonstrating flexibility and a proactive approach to problemsolving.
Team Manager
SUBWAY®Restaurants
01.2018 - 12.2018
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Member
Walmart
06.2017 - 01.2018
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Learned all required tasks quickly to maximize performance.
- Monitored and verified all merchandise was properly priced and labeled.
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Associate of Arts - Computer Studies
University of Maryland - Baltimore County
Baltimore, MD10.2023
Skills
- Team Management
- Excellent Communication
- Active Listening
- Multitasking
- Data Entry
- Troubleshooting
- Computer Skills
- Computer Operations Management
- File Maintenance
- Data Quality Management
- Risk Mitigation
- Attention to Detail
Certification
- Lean Six Sigma Yellow Belt Training - 20200213
- Lean Six Sigma Green Belt Instructor Certified - 20220211
- Naval Air Technician - 20190617
Timeline
USMC
United States Marine Corps
12.2018 - Current
Team Manager
SUBWAY®Restaurants
01.2018 - 12.2018
Team Member
Walmart
06.2017 - 01.2018
Associate of Arts - Computer Studies
University of Maryland - Baltimore County