Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

AMPARO JUAREZ HERRERA

Gresham,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Adult Caregiver ( Supervisor)

Parents for alternate Support Solution
Portland, OR
08.2022 - Current
  • Supervised social interaction between patients during group activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Organized activities such as arts and crafts, music therapy, exercise classes, educational programs, field trips, and leisure activities.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Provided guidance and direction to staff regarding job duties and responsibilities.
  • Assisted participants with physical transfers, toileting, hygiene, and meal preparation.
  • Maintaining knowledge of participant diets and allergies.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Addressed and resolved interpersonal conflicts within the team
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Offer companionship and the ability to work individually with participants, and in large group settings.
  • Maintaining confidentiality regarding participants and families at all times.
  • Completing daily documentation of activities and events.

Restaurant Shift Lead

Del Taco
Gresham, OR
02.2020 - 08.2022
  • Prepared end-of-shift reports summarizing sales data, labor costs, waste disposal totals.
  • Addressed any customer issues or concerns in a timely manner while ensuring satisfaction was achieved.
  • Ensured all opening and closing procedures were completed as outlined in the shift checklist.
  • Packaged and bagged cooked food and prepared items.
  • Supervised and trained staff on restaurant policies, procedures, and customer service standards.
  • Inspected dining area prior to each shift start to ensure cleanliness and proper setup.
  • Conducted regular performance reviews with team members in order to identify areas of improvement.
  • Performed cashier duties when needed during peak periods or due to staffing shortages.
  • Resolved customer complaints in a professional manner.
  • Managed front-of-house operations including seating guests, answering phones, taking orders.
  • Scheduled shifts for staff based on weekly forecasts provided by management team.

Education

Some College (No Degree) - IECC 120 R

Mt. Hood Community College
Gresham, OR
01-2021

Some College (No Degree) - IECC 120 W

Mt.Hood Community College
Gresham, OR
01-2021

Some College (No Degree) - ESL English Course

Mt.Hood Community College
Gresham, OR
02-2020

Criminology ,Criminal Justice

Cleu
Mexico
12-2018

Skills

  • Documentation
  • Flexible Schedule
  • Time Management
  • Strong Ethics
  • Progress Documentation
  • Dependable and Responsible
  • Compassionate communication
  • Relationship Building
  • Problem-Solving
  • Respectful and Compassionate
  • Supportive Companionship
  • Quality program protocols
  • Emotional Support
  • computer skills
  • team work
  • Knowledge of state regulations
  • Multitasking and Organization

Accomplishments

  • DSPs of the Year 2023

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Adult Caregiver ( Supervisor)

Parents for alternate Support Solution
08.2022 - Current

Restaurant Shift Lead

Del Taco
02.2020 - 08.2022

Some College (No Degree) - IECC 120 R

Mt. Hood Community College

Some College (No Degree) - IECC 120 W

Mt.Hood Community College

Some College (No Degree) - ESL English Course

Mt.Hood Community College

Criminology ,Criminal Justice

Cleu

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AMPARO JUAREZ HERRERA