Amparo Luna
Saint Cloud,FL
Summary
Dedicated Registered Nurse with proven expertise at HCA Florida Osceola Hospital, excelling in patient treatment planning and clinical leadership. Enhanced patient satisfaction through compassionate care and effective communication, while implementing infection control protocols that improved safety standards. Committed to quality improvement and staff mentorship, fostering a collaborative healthcare environment.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Florida Osceola Hospital
Kissimmee, FL
09.1981 - 09.2015
- Administered medications and monitored patient responses to ensure safety and comfort.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Educated patients and families on treatment options, promoting informed decision-making.
- Implemented infection control protocols, contributing to improved patient outcomes and safety standards.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Education
Bachelor of Science - Management And Business
National Louis University
Chicago, ILSkills
Clinical leadership
HIPAA compliance
Patient treatment planning
Effective communication
Patient safety
Active listening
Team collaboration
Electronic medical records
Quality improvement
Policy enforcement
Staff scheduling
Customer service
Teamwork and collaboration
Policy development
Department management
Performance improvement
Staff supervision
Multitasking and organization
Certification
Pediatric Certification
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
HCA Florida Osceola Hospital
09.1981 - 09.2015
Bachelor of Science - Management And Business
National Louis University