Summary
Overview
Work History
Education
Skills
Websites
Extra
References
Languages
Timeline
Generic

Amparo Mendoza

1505 State Route 307 ,PA

Summary

Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.

Overview

12
12
years of professional experience

Work History

Director of Procurement

Camelback Resort
11.2022 - 12.2023
  • Improved cost efficiency by negotiating favorable contracts with suppliers based on market analysis and pricing trends.
  • Led sourcing process for new vendors to get quality products and services and mitigate risk.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Developed and implemented procurement policies and procedures to enhance compliance with company standards.
  • Generated reports on purchasing activities to support management decisions.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Conducted regular supplier performance reviews to track progress against expectations, addressing any areas requiring corrective action or improvement initiatives.
  • Conducted spend analysis to identify cost-saving opportunities.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Facilitated resolution of vendor disputes and discrepancies.
  • Created and maintained portfolio of qualified vendors to expand options.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Analyzed market and delivery systems to assess present and future materials availability.
  • Created purchasing policies and procedures that complied with company standards and regulatory requirements.
  • Identified opportunities for process improvement through data analysis, resulting in increased operational efficiency within the procurement department.
  • Analyzed supplier contracts to confirm compliance with company policies and procedures.

Procurement Manager

Camelback Resort
02.2021 - 11.2023
  • Led sourcing process for new vendors to get quality products and services and mitigate risk.
  • Monitored and managed procurement budget to control costs.
  • Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
  • Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
  • Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
  • Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
  • Utilized market intelligence to identify opportunities for savings and cost reduction.
  • Enhanced supplier diversity by expanding vendor selection criteria to include minority-owned businesses.
  • Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
  • Drove continuous improvement initiatives within the procurement function by identifying areas for optimization and proposing actionable recommendations.
  • Implemented risk management strategies within the supply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
  • Created purchasing policies and procedures that complied with company standards and regulatory requirements.
  • Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
  • Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.

Purchasing Manager

Monarch Beach Resort
11.2019 - 02.2021
  • Overseeing daily operations of the purchase department
  • Reviewing purchase requisition of all department, and providing necessary information on when raw materials or equipment will be available so that production schedule is managed accordingly
  • Working closely with all managers and inventory control team to design strategic purchasing systems
  • Reviewing, evaluating, and implementing advanced purchasing system
  • Supporting the finance department in resolving issues pertaining to invoicing and payment disbursal
  • Responsible for interviewing prospective vendors, visiting suppliers plants or manufacturing workshops to assess, and learn about products, cost and vendor services.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Scrutinized purchasing data to identify areas for improvement and cost savings.
  • Used ADACO to authorize and monitor purchase orders and consumables.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Analyzed market trends and adjusted procurement strategies accordingly for optimal results.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.

Retail Receiver/ Purchasing

Monarch Beach Resort
05.2018 - 11.2019
  • A hybrid function of the finance, retail and purchasing departments, this position is responsible for the overall invoice controls of 5 retail stores, inventory control and receiving
  • Create and maintain training processes to increase product knowledge, efficiency, and safety within the purchasing department
  • Generating sold reports, transfer reports, and exception reports for corporate and finance department
  • Working knowledge of Win Retail, ADACO and Silverware
  • Verify data and adjust errors in physical inventory computation if necessary
  • Works with the corporate buying team, outlet managers, to streamline retail inventories
  • Streamlined receiving process so invoices get to AP faster allowing for better credit and more purchasing opportunities.
  • Reviewed order data to verify transactions and shipping dates.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.

Banquets Administrative Assistant

Hotel Del Coronado
09.2017 - 04.2018
  • Focus on assisting the Director banquets with financials according with labor for over 120 employees according with union regulations and purchasing for the department.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

F&B Supervisor

Hotel Del Coronado
03.2017 - 09.2017
  • Focused on providing guests with excellent customer service and a pleasurable dining experience by managing the daily operations and administration for 8 Restaurants
  • Works closely with the F&B Director to ensure that departmental goals are obtained and maintained through budget creation and management
  • Staff scheduling according with union regulations
  • Effective and innovative menu planning and pricing strategies
  • Inventory controls
  • Review and analysis financial reports daily/weekly/monthly and provide feedback to both FOH & BOH
  • Hiring, motivating, evaluating and directing staff to ensure adequate guidance and resources to accomplish established departmental goals and objectives.
  • Monitored food preparation, production, and plating for quality control.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
  • Managed bar and wait staff and directed hiring program.
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
  • Maintained highest standards for beverage quality and service.

Culinary Administrative Assistant/ Coordinator

Hotel Del Coronado
04.2015 - 02.2017
  • Manage all culinary administration responsibilities, including incoming and outgoing mail, and filing, ensuring a smooth information flow and maintaining the order of the Culinary Department
  • Scheduling for over 100 Cooks according to union regulations, labor and financial reports, Hiring, and trainings
  • Administering the purchase process, maintaining an accurate inventory of all supplies and equipment within the department
  • Maintain filing system as required for correspondence, policies, standards, regulations and various applications
  • Use internal and external systems to record relevant data and ensure information is up to date
  • Assisting department in completing projects as required.

Stewarding Supervisor

Hotel Del Coronado
03.2014 - 04.2015
  • Ensured prompt resolution any guest concerns related food service cleanliness earning compliments from patrons.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Participated in regular management meetings offering valuable insights into departmental operations ultimately benefiting overall performance.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Costumer Service Specialist

Men's Warehouse
03.2013 - 03.2014
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Educated customers about available resources such as online FAQs or user guides that could help them resolve future concerns independently.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Tracked customer interactions using CRM software, helping the team identify trends and areas of improvement in service delivery.

Retail Supervisor /Costumer Service

Ross Stores, Inc.
03.2012 - 10.2013
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Coordinated special events such as promotions or sales to drive foot traffic into the store leading to higher conversion rates.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Created timely and accurate inventory, cash and production reports for senior managers.

Education

High School Diploma -

Bunce Back High School

Certification - Broadcast & Television

Radio Media

No Degree - Communications

Saddleback College

Associate of Arts - Acting & Theater

A.N.D.A
Mexico
07.2017

Associate of Arts - Communications

UABC
06.2014

Skills

  • Attention to Detail
  • Cultural Awareness
  • Costumer service
  • Team Leadership
  • Negotiation
  • Accountability
  • IT Applications
  • Public Speaking
  • Improving Efficiency
  • Project Planning
  • Multitasking
  • Microsoft Office
  • Bilingual
  • Win Retail
  • ADP
  • ADACO
  • UNIFOCUS
  • People Matter
  • BirchStreet
  • Distribution experience
  • Procurement Process Improvement
  • Document Preparation
  • Bid coordination
  • Contract Negotiation
  • Purchase Orders
  • Supplier Relations
  • Cost Analysis
  • Staff Training
  • Sustainability Initiatives
  • Supplier management
  • Documentation And Reporting
  • Financial Administration
  • Performance Improvement
  • Analytical Thinking
  • Adaptability
  • Communication Skills
  • Motivation
  • Organizational
  • Creativity
  • Productive
  • Coaching and Mentoring
  • Price Negotiations
  • Data Collection
  • New Vendor Setup

Extra

Employee of the month (nomine) - Monarch Beach Resort - September 2018, Employee of the month - Hotel Del Coronado - October 2016, Best of the class 2015 - Radio Media - 2015, Top Ops & CSA Team of the year - The Men’s Warehouse - 2013, College Press Freedom Award - Southwestern College News Paper - “The Sun” - 2013

References

  • Ed Chistensen, Director of Catering, Pasea Hotel, Echristen47@yahoo.com
  • Cheryl Ferguson, Director of Sales, Hotel Del Coronado, cferguson@hoteldelcoronado.com
  • Salvador Ulloa, Stewarding Director, InterContinental Hotels, 619.817.1652
  • Aaron Casstevans, Banquets Director, Pendry hotel, 619.520.50.89
  • Stephan Peturkia, Executive Chef, Hotel del Coronado, 702.358.1950

Languages

Spanish
Native or Bilingual

Timeline

Director of Procurement

Camelback Resort
11.2022 - 12.2023

Procurement Manager

Camelback Resort
02.2021 - 11.2023

Purchasing Manager

Monarch Beach Resort
11.2019 - 02.2021

Retail Receiver/ Purchasing

Monarch Beach Resort
05.2018 - 11.2019

Banquets Administrative Assistant

Hotel Del Coronado
09.2017 - 04.2018

F&B Supervisor

Hotel Del Coronado
03.2017 - 09.2017

Culinary Administrative Assistant/ Coordinator

Hotel Del Coronado
04.2015 - 02.2017

Stewarding Supervisor

Hotel Del Coronado
03.2014 - 04.2015

Costumer Service Specialist

Men's Warehouse
03.2013 - 03.2014

Retail Supervisor /Costumer Service

Ross Stores, Inc.
03.2012 - 10.2013

High School Diploma -

Bunce Back High School

Certification - Broadcast & Television

Radio Media

No Degree - Communications

Saddleback College

Associate of Arts - Acting & Theater

A.N.D.A

Associate of Arts - Communications

UABC

Similar Profiles

CREATE PROFILE
Amparo Mendoza