Amparo Silva
Doral,Florida
Summary
Efficiently professional able to work quickly, meticulous and Independently. Brings 20 years of valuable expertise and Offers good organizational and communication skills.
Advanced accounting, mathematical and software experience, successful at keeping accounts current and accurate for compliant financial recordkeeping.
Strong background in employee relations and payroll processing.
Overview
20
20
years of professional experience
Work History
Administrative Office Manager
Sumicel Usa Corp
01.2010 - Current
- Financial duties including payroll, accounting, billing, account payable. Gathered financial information, prepared documents, and closed books.
- Managed banking reconciliations and forecast cashflow.
- Accounts payables vendors, commissions and other accounting disbursements for accuracy and compliance. Print, checks collect proper approvals for that purpose.
- Mail all payments with proper back up to ensure are posted correctly.
- Manage Human resources, Hiring and training process, maintain all employee files, benefits records.
- Completed bi-weekly, semimonthly or monthly payroll for company employees.
- Handles inquires from employees, Check requests and associate expense reports in a timely manner
Wholesale Sales Manager
Sumicel Usa Corp
01.2006 - 01.2010
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Developed methods and procedures to increase sales, expand markets and promote business.
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Representative
America Cell Usa Inc
10.2003 - 12.2005
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor Degree -
Instituto Universitario De Relaciones Publicas
Caracas, VenezuelaSkills
- Office products, specially outlook and excell
- Comfort with accounting software
- Able to work quickly, efficiently and independently
- Financial Data Analyzation
- Account Reconciliation
- Accounts Payable and Receivable
Timeline
Administrative Office Manager
Sumicel Usa Corp
01.2010 - Current
Wholesale Sales Manager
Sumicel Usa Corp
01.2006 - 01.2010
Customer Service Representative
America Cell Usa Inc
10.2003 - 12.2005
Bachelor Degree -
Instituto Universitario De Relaciones Publicas