Amr Abdalla
Tampa
Summary
USF graduate with a B.A. in Mass Communications and proven success across media, sports, and public service. Founded and currently managing @miamiheat.daily on Instagram, growing its audience to nearly 50,000 followers through creative content, collaboration, and community engagement. Helped launch Tampa Bay’s first professional women’s soccer team by leading digital platforms and serving as the team’s in-game USL Super League contact. Currently PST certified and serving as a 9-1-1 Call Taker, demonstrating composure, accuracy, and clear communication in high-pressure situations. Skilled in Adobe Create Suite, Microsoft Office, and technical systems, with a track record of meeting strict deadlines and delivering under pressure.
Overview
10
10
years of professional experience
Work History
Digital Communications Dispatcher Trainee
Hillsborough County Sheriff's Office
Tampa
05.2025 - Current
- Answering and triaging high-volume emergency and non-emergency calls, ensuring rapid and accurate recording of information
- Maintaining composure in high-pressure situations while collecting and relaying critical information
- Demonstrating strong problem-solving and multitasking skills in a fast-paced environment
Content Creator
Instagram / @miamiheat.daily
05.2015 - Current
- Sharing stats, reporting news, making edits
- SeatGeek ambassador
- Followed by big-name celebrities and athletes, including DJ Khaled and Udonis Haslem
Digital Marketing Specialist
Tampa Bay Sun FC
Tampa
07.2024 - 03.2025
- Planned, created, and put out relevant social media content among multiple platforms
- Updated and kept all website pages up to date, including schedule, roster, news articles, etc
- Put together and sent out all club emails through HubSpot
- Provided live updates for all matches
- Was the main point of contact for Opta on gamedays, updated them on all fouls, subs, goals, etc
- Created surveys to gather fan feedback
Communications Intern
USF Athletics
Tampa
08.2021 - 03.2023
- Assisted with setting up and attending sporting events
- Supported staff in arranging meetings, maintaining daily schedules, and updating files
- Helped with writing articles, creating graphics, and putting out social media posts
- Worked with ESPN during USF Football games (Live stats)
- Recorded and inputted stats at matches
Education
Bachelor of Arts - Mass Communications
University of South Florida
Tampa05-2024
Skills
- Adobe InDesign (certified)
- Adobe Photoshop (certified)
- Adobe Premiere Pro
- Microsoft Excel (certified)
- Microsoft Word (certified)
- WordPress
- HubSpot
- Recording live stats
- Computer-Aided Dispatch
- 9-1-1 PST (certified)
- NCIC/FCIC
- Email/social media marketing
- Content creating/planning
- Professional-level writing
- Typing at 80 WPM
Websites
- https://www.instagram.com/reel/DE2hD6xRvg1/?utm_source=ig_web_button_share_sheet
- https://www.tampabaysunfc.com/news/2024/12/14/flint-brace-leads-sun-comeback-in-fall-finale/
- https://youtu.be/eDVcpCfJ0-o?si=S302ibYyCs7VmDEM
- https://youtu.be/yfPNpfyaKbM?si=uTlkphgKsE__NmTM
- https://youtu.be/eDVcpCfJ0-o?si=S302ibYyCs7VmDEM
- https://youtu.be/89S07up5Zz8
- https://docs.google.com/document/d/1zYcR3K27u3VG83IVToduwA9-gOuQOzIP/edit?usp=sharing&ouid=117854911670433137196&rtpof=true&sd=true
- https://docs.google.com/document/d/1skJzQVcmGdgBVmws95gDtQWHskB4eNWI/edit?usp=sharing&ouid=117854911670433137196&rtpof=true&sd=true
- https://docs.google.com/document/d/1dfUBvFHV1ayJ-wyFZ0o-LiIkHFkbszL1/edit?usp=sharing&ouid=117854911670433137196&rtpof=true&sd=true
Timeline
Digital Communications Dispatcher Trainee
Hillsborough County Sheriff's Office
05.2025 - Current
Digital Marketing Specialist
Tampa Bay Sun FC
07.2024 - 03.2025
Communications Intern
USF Athletics
08.2021 - 03.2023
Content Creator
Instagram / @miamiheat.daily
05.2015 - Current
Bachelor of Arts - Mass Communications
University of South Florida