Amr Hussein
Lyft Driver
5416 El Monte Avenue, Temple City ,CA
Summary
Dedicated Rideshare Driver with over 2 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
High-performing driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Lyft Driver,
Lyft Inc.
San Francisco, CA
08.2020 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Helped passengers with luggage, collected fares and politely answered questions.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Armed Security Guard
Morrizon Security
Las Vegas, NV
04.2020 - 09.2020
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Armed Security Guard
SOS Security
Las Vegas, NV
12.2019 - 03.2020
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Monitored all doors and windows of 10 foot supermarket facility to prevent entry of unauthorized individuals.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices through training and classes.
- Completed full building and grounds patrols every evening to spot and investigate concerns.
- Wrote daily reports detailing visitors, incidents and resolutions.
Security Guard
Global Protection Management
Henderson, NV
08.2018 - 12.2019
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Responded quickly to incidents and assessed active situations for security concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Participated in staff meetings, special events and professional development activities.
- Monitored employee activities, confirming compliance with security regulations.
- Identified violators and escorted departing personnel to guard against theft of property.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Chief
Tokyo Cafe
Las Vegas, NV
08.2017 - 07.2018
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Maintained well-organized mise en place to keep work efficient and consistent.
- Verified compliance in preparation of menu items and customer special requests.
- Supervised and enhanced work of 4 person team producing more than 500 plates per day.
- Properly handled and stored food to eliminate illness and prevent cross-contamination.
- Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered restaurant revenues to $15,000-20,000.
Armed Security Guard
Mall Misr
Cairo, Egypt
01.2015 - 12.2017
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed every hour patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices through classes and training.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Monitored all doors and windows of 12 foot shopping mall facility to prevent entry of unauthorized individual
Certified Public Accountant Manager
Misr Sina For Supplies
Cairo, Egypt
04.2005 - 12.2011
- Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
- Created budgets and forecasts for management group in alignment with accounting deadlines.
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
- Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
- Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
- Tracked company medical supplies business revenue and costs with Excel , diligently reconciling accounts to maintain high accuracy.
- Implemented budget and expense controls and financial policies by analyzing income and expenditures.
- Initiated comprehensive account assessments to check viability, stability and profitability of business operations.
- Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
- Prepared financial statements, business activity reports, annual budgets and other records.
- Mitigated accounting risks through identification and improvement of process inefficiencies.
- Met accounting financial standards by providing accounting department annual budget information.
- Implemented cost control procedures and cost management processes, saving company $ 250,000.00 within 1 year .
- Overhauled process for year-end inventory audits to improve accuracy.
- Oversaw documentation and reporting of expenses, sales and other transactions.
- Screened company accounting system, including accounts receivable, accounts payable, payroll processing and general ledger.
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Assisted management with finalization of annual expense plans.
- Reviewed and revised budgets to support efficient spending.
- Tracked all expenses and inventory purchases against budget guidelines.
- Compiled monthly journal entries into general ledger system.
- Maintained cash flow by monitoring bank balances and cash requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Directed gathering of all required documentation and files for account audits and completed reviews.
Education
High School Diploma -
El Monte Adult School
El Monte California12.2022
Faculty of Commerce - Accounting And Finance
Cairo University
Cairo Egypt08.2012
Skills
- Passenger Comfort
- Marketing Initiatives
- Federal and State Driving Regulations
- Route Planning and Documentation
- Traffic Laws and Regulations
- Transporting Passengers
- Passenger Reviews or Endorsements
- Customer Relationships
- Personnel Engagement
- Defensive Strategies
Certification
- Certified Public Accountant
- Global Security Certified
- Discount Shooting Range
Timeline
Lyft Driver,
Lyft Inc.
08.2020 - Current
Armed Security Guard
Morrizon Security
04.2020 - 09.2020
Armed Security Guard
SOS Security
12.2019 - 03.2020
Security Guard
Global Protection Management
08.2018 - 12.2019
Chief
Tokyo Cafe
08.2017 - 07.2018
Armed Security Guard
Mall Misr
01.2015 - 12.2017
Certified Public Accountant Manager
Misr Sina For Supplies
04.2005 - 12.2011
High School Diploma -
El Monte Adult School
Faculty of Commerce - Accounting And Finance
Cairo University
Hobbies
. Working out
. Cooking
Hobbies
. Working out
. Cooking
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