Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Amr Ibrahim

Baltimore,United States

Summary

Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.

Overview

6
6
years of professional experience

Work History

Leasing Consultant II

Hendersen webb
Baltimore, United States
12.2022 - Current
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Maintained accurate records of prospective renters, applications and leases.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Is a leader in the multi-family property management business, a founding member of the Maryland Multi-Housing Association (MMHA)
  • Presenting apartments, houses or other properties to prospective clients in a persuasive manner
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.

Owner

Road Rangers Towing and Roadside assistance
Baltimore, United States
05.2020 - 07.2022
  • Managed towing and roadside assistance services, ensuring timely and efficient support for clients.
  • Provided towing and roadside assistance, delivering prompt and reliable service to customers.
  • Handled towing and roadside assistance operations, maintaining high standards of customer satisfaction.

Floor Manager

Alf Layilah
Virginia
08.2018 - 08.2020
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Organized promotional events such as product launches or special discounts in order to increase sales revenue.
  • Created daily work schedules for staff members according to the needs of the business.
  • Recruited and trained new employees to meet job requirements.

Education

Study Program - Computer Science

Community College of Baltimore County
Baltimore, United States
01-2026

Bachelor degree - Law

Law school
Alexandria, Egypt
08.2021

Skills

  • Sales and marketing aptitude
  • Property tours and inspections
  • Application management
  • Local market conditions
  • Fair housing policies
  • Remote support
  • Software updates
  • Software installation
  • Network connectivity
  • Printer setup
  • Problem resolution
  • High-energy attitude
  • Coordination
  • Strong computer skills
  • Computer troubleshooting
  • Microsoft outlook, word, and Excel

Languages

  • Arabic, Full Professional Proficiency
  • English, Full Professional Proficiency

Languages

Arabic
Native/ Bilingual
English
Full Professional

Timeline

Leasing Consultant II

Hendersen webb
12.2022 - Current

Owner

Road Rangers Towing and Roadside assistance
05.2020 - 07.2022

Floor Manager

Alf Layilah
08.2018 - 08.2020

Study Program - Computer Science

Community College of Baltimore County

Bachelor degree - Law

Law school

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Amr Ibrahim