Amr Mohamed
Dearborn,MI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
1
1
year of professional experience
Work History
Restocker
Al Amal supermarket
Dearborn, MI
04.2024 - 08.2024
- Loaded and unloaded trucks with pallet jacks or forklifts as necessary.
- Monitored expiration dates of products and removed outdated items from shelves.
- Stocked shelves with new merchandise as it arrived in the warehouse.
- Inspected incoming shipments for damage or discrepancies and reported issues to supervisor.
- Assisted customers with locating requested items in the storeroom or warehouse.
- Cleaned work area regularly to ensure a safe working environment.
- Responded quickly to customer inquiries about product availability and pricing.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Greeted customers and retrieved requested products to drive satisfaction.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Mechanic
Expert Auto Repairs
Romulus, MI
02.2024 - 04.2024
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Consulted with customers regarding service options available based upon their needs.
- Assisted fellow mechanics when necessary during complex repairs.
Cashier
big moes kitchen
Dearborn, MI
10.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Guest Services Coordinator
kidcadia
Dearborn, Michigan
05.2023 - 08.2023
- Greeted and welcomed guests upon arrival, providing exceptional customer service.
- Assisted in resolving guest complaints in a timely manner to ensure satisfaction.
- Monitored lobby activity throughout the day to ensure compliance with established protocols and procedures.
- Assisted in training new employees on proper procedures related to guest services operations.
- Developed strategies for increasing customer satisfaction ratings through improved service quality.
- Provided guests with positive experience and professional impression.
- Greeted walk-in and phone guests, determining interests and needs.
Education
High School Diploma -
Fordson High School
Dearborn, MI06-2026
Skills
- Shelf Stocking
- Customer Service
- Customer Assistance
- Money Handling
- Product Organization
- Clear Communication
- Cleaning procedures
- Cleaning and sanitizing
Languages
English
Full Professional
Arabic
Professional
Timeline
Restocker
Al Amal supermarket
04.2024 - 08.2024
Mechanic
Expert Auto Repairs
02.2024 - 04.2024
Cashier
big moes kitchen
10.2023 - 01.2024
Guest Services Coordinator
kidcadia
05.2023 - 08.2023
High School Diploma -
Fordson High School
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