Amr Mohamed
Fairfax,VA
Summary
Dynamic Cloud Computing graduate with hands-on experience in deploying AWS infrastructure and creating home lab environments for system administration and networking practice. Proven leadership as a General Manager, effectively managing operations, optimizing processes, and guiding teams in high-pressure environments. Eager to leverage technical expertise and problem-solving abilities in an entry-level IT role focused on cloud computing, systems administration, or technical support. Committed to contributing to team success while continuously expanding knowledge and skills in the ever-evolving tech landscape.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Shake Shack
Ballston, VA
04.2022 - Current
- Improved profitability through cost-control strategies
- Oversaw hiring, payroll, and performance management
- Increased revenue through marketing initiatives
- Monitored compliance with health and safety regulations in daily operations.
- Analyzed sales data to optimize product offerings and reduce waste.
- Utilized POS and inventory management systems to track data and optimize stock levels.
- Analyzed sales and operational data to improve efficiency and reduce costs.
- Managed payroll systems and employee data with accuracy and compliance.
- Led process optimization initiatives improving operational performance
Assistant General Manager
Shake Shack
Merrifield, VA
05.2021 - 04.2022
- Maintained efficiency in high-volume environment
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Trained staff on customer service best practices to enhance guest experience.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Education
Bachelor of Science - Cloud Computing
George Mason University
Fairfax, VA12-2024
Skills
- AWS (EC2, S3, IAM, RDS)
- Cloud Infrastructure
- Linux (Ubuntu)
- VirtualBox
- Networking (Cisco Packet Tracer)
- System Administration
- Troubleshooting
- Leadership
- Operations Management
- Process Optimization
- Agile
Certification
- AWS: Certified Solutions Architect (In Progress)
LANGUAGES
Arabic – Native/Bilingual
English – Professional
Timeline
General Manager
Shake Shack
04.2022 - Current
Assistant General Manager
Shake Shack
05.2021 - 04.2022
Bachelor of Science - Cloud Computing
George Mason University