Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
Work History
Manager of the Travelers' Vaccinations Office
Egyptian Ministry of Health
12.2020 - 10.2022
Review vaccine orders and returns, monitor provider accountability, and provide education to clinicians and staff surrounding vaccine storage and handling.
Responsibilities will include educating and providing vaccine management assistance to providers, and ensuring providers receive vaccine orders in a timely manner.
Assist providers in accounting for vaccines received, and monitor for fraud and/or abuse of the program.
Process expired and wasted vaccine, and communicate with provider staff to ensure return to distributor.
Manage the department's vaccine depot, including monitoring of storage and handling, monthly balances, and reconciliation of vaccine inventories.
Senior Key Account Manager
Avalon Pharma - KSA
11.2013 - 11.2020
Develop and maintain strong relationships with the company's biggest clients. This includes anticipating needs for improvement, resolving issues, and addressing consumer concerns.
Work with clients to build long-term partnerships and develop strategies to increase customer lifetime value.
Use excellent communication skills to check in with clients regularly and ensure the company is meeting their needs.
Monitor account performance and report on key metrics.
Medical Representative
Eipico Pharmaceutical
05.2010 - 10.2013
Build relationships with medical providers, hospitals, doctors, and drugstores.
Sell pharmaceutical products and address their clients' needs.
Create targeted sales strategies for each client and analyze data to ensure they're using the correct strategies.
Attend sales meetings and conferences, prepare sales contracts, and keep detailed records of all contacts.