Amri Moon-Norton
Lewisville,TX
Summary
Diligent Executive Assistant with background in providing comprehensive support to senior executives. Successfully coordinated high-priority projects and streamlined office operations. Demonstrated proficiency in calendar management and travel arrangements.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Hoya Vison Care
Lewisville, TX
12.2023 - Current
- Manage and maintain executives' schedules, appointments, and travel arrangements.
- Screen and prioritize emails, phone calls, and correspondence.
- Prepare reports, presentations, and other documents as needed.
- Maintain and organize confidential files and records.
- Schedule and coordinate meetings, including preparing agendas and taking minutes.
- Arrange conference calls and video meetings.
- Plan company events, off-site meetings, and team-building activities.
- Act as the primary point of contact between executives and internal/external stakeholders.
- Communicate on behalf of executives, ensuring messages are relayed accurately.
- Foster professional relationships with clients, vendors, and partners.
- Assist in planning and executing special projects assigned by executives.
- Conduct research and compile data to support decision-making.
- Track project progress and ensure deadlines are met.
- Arrange complex domestic and international travel itineraries.
- Process expense reports and track reimbursements.
- Ensure office supplies, equipment, and other resources are well-maintained.
- Handle sensitive information with the highest level of confidentiality.
- Ensure compliance with company policies and procedures.
Executive Assistant
CEI
Dallas, TX
04.2022 - 12.2023
- Coordinated executive schedules and meetings to optimize productivity and enhance time management.
- Managed correspondence and communications, ensuring timely responses and information flow.
- Prepared comprehensive reports and presentations, contributing to informed decision-making processes.
- Implemented office procedures that improved workflow efficiency and reduced operational costs.
- Developed efficient filing systems to streamline document retrieval and improve organization.
- Handled confidential and sensitive information with discretion and tact.
- Analyzed operational processes, identifying areas for improvement and driving strategic enhancements.
- Managed executive calendars, scheduled meetings and appointments, and coordinated travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Receptionist/Concierge
Ericsson Headquarters
Plano, TX
01.2020 - 04.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Trained staff in delivering top-quality hotel services in alignment with hotel reputation and mission statement.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained high level of professionalism and discretion when dealing with guests.
Security Receptionist
Toyota Headquarters
Plano, TX
05.2017 - 01.2019
- Monitored access control systems to ensure safety and security of personnel and visitors.
- Conducted routine inspections of premises to identify potential security risks and vulnerabilities.
- Managed visitor check-in process, verifying identification and issuing visitor badges efficiently.
- Implemented emergency response protocols, coordinating with law enforcement during incidents.
- Developed detailed reports on daily activities, incidents, and observations for review by management.
- Collaborated with facility management to improve security measures based on feedback and incident reports.
- Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
- Safeguarded confidential information with adherence to data privacy regulations during visitor registration processes.
- Assisted law enforcement personnel during investigations by providing detailed incident reports and relevant video footage upon request.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
- Aided in loss prevention efforts by promptly detecting and reporting theft incidents to the appropriate authorities.
- Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
- Promoted a positive work culture among reception staff members through effective teamwork and clear communication channels.
- Coordinated with security team members to ensure seamless communication during emergency situations.
- Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
Family Nanny
Private Childcare
Frisco, TX
05.2016 - 05.2017
- Developed and implemented daily schedules promoting educational activities and structured play.
- Managed meal preparation, ensuring nutritional guidelines were met for children's dietary needs.
- Created engaging learning experiences tailored to individual children's interests and developmental stages.
- Fostered positive relationships with children, enhancing emotional development and social skills.
- Researched age-appropriate educational resources, integrating them into daily routines for holistic development.
- Trained new staff on childcare protocols, safety procedures, and effective engagement strategies with children.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Played games, worked on puzzles, and read books to young children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Drove children to dance, cheer, and sports practices.
- Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted healthy habits through nutritious meal planning and engaging in regular outdoor activities with the children.
Education
Undergraduate Certificate - Digital Marketing
Colorado State University- Global
Denver, CO11.2024
High school Diploma - undefined
Monona Grove High School
Monona, WI06.2015
Skills
- Executive calendar management
- Travel coordination
- Confidential document handling
- Meeting facilitation
- Email prioritization
- Report preparation
- Event planning
- Time management
- Expense reporting
- Office procedure implementation
- Presentation development
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Information confidentiality
- Meticulous attention to detail
- Scheduling
- Proofreading
- Document preparation
- Excel spreadsheets
- Schedule management
- Staff management
- Invoice processing
Timeline
Executive Assistant
Hoya Vison Care
12.2023 - Current
Executive Assistant
CEI
04.2022 - 12.2023
Receptionist/Concierge
Ericsson Headquarters
01.2020 - 04.2022
Security Receptionist
Toyota Headquarters
05.2017 - 01.2019
Family Nanny
Private Childcare
05.2016 - 05.2017
High school Diploma - undefined
Monona Grove High School
Undergraduate Certificate - Digital Marketing
Colorado State University- Global