Amri Moon-Norton
Lewisville,TX
Summary
Diligent Executive Assistant with background in providing comprehensive support to senior executives. Successfully coordinated high-priority projects and streamlined office operations. Demonstrated proficiency in calendar management and travel arrangements.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Hoya Vison Care
12.2023 - Current
- Manage and maintain executives' schedules, appointments, and travel arrangements.
- Screen and prioritize emails, phone calls, and correspondence.
- Prepare reports, presentations, and other documents as needed.
- Maintain and organize confidential files and records.
- Schedule and coordinate meetings, including preparing agendas and taking minutes.
- Arrange conference calls and video meetings.
- Plan company events, off-site meetings, and team-building activities.
- Act as the primary point of contact between executives and internal/external stakeholders.
- Communicate on behalf of executives, ensuring messages are relayed accurately.
- Foster professional relationships with clients, vendors, and partners.
- Assist in planning and executing special projects assigned by executives.
- Conduct research and compile data to support decision-making.
- Track project progress and ensure deadlines are met.
- Arrange complex domestic and international travel itineraries.
- Process expense reports and track reimbursements.
- Ensure office supplies, equipment, and other resources are well-maintained.
- Handle sensitive information with the highest level of confidentiality.
- Ensure compliance with company policies and procedures.
Executive Assistant
CEI
04.2022 - 12.2023
- Coordinated executive schedules and meetings to optimize productivity and enhance time management.
- Managed correspondence and communications, ensuring timely responses and information flow.
- Prepared comprehensive reports and presentations, contributing to informed decision-making processes.
- Implemented office procedures that improved workflow efficiency and reduced operational costs.
- Developed efficient filing systems to streamline document retrieval and improve organization.
- Handled confidential and sensitive information with discretion and tact.
- Analyzed operational processes, identifying areas for improvement and driving strategic enhancements.
- Managed executive calendars, scheduled meetings and appointments, and coordinated travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Receptionist/Concierge
Ericsson Headquarters
01.2020 - 04.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Trained staff in delivering top-quality hotel services in alignment with hotel reputation and mission statement.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained high level of professionalism and discretion when dealing with guests.
Security Receptionist
Toyota Headquarters
05.2017 - 01.2019
- Monitored access control systems to ensure safety and security of personnel and visitors.
- Conducted routine inspections of premises to identify potential security risks and vulnerabilities.
- Managed visitor check-in process, verifying identification and issuing visitor badges efficiently.
- Implemented emergency response protocols, coordinating with law enforcement during incidents.
- Developed detailed reports on daily activities, incidents, and observations for review by management.
- Collaborated with facility management to improve security measures based on feedback and incident reports.
- Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
- Safeguarded confidential information with adherence to data privacy regulations during visitor registration processes.
- Assisted law enforcement personnel during investigations by providing detailed incident reports and relevant video footage upon request.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
- Aided in loss prevention efforts by promptly detecting and reporting theft incidents to the appropriate authorities.
- Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
- Promoted a positive work culture among reception staff members through effective teamwork and clear communication channels.
- Coordinated with security team members to ensure seamless communication during emergency situations.
- Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
Family Nanny
Private Childcare
05.2016 - 05.2017
- Developed and implemented daily schedules promoting educational activities and structured play.
- Managed meal preparation, ensuring nutritional guidelines were met for children's dietary needs.
- Created engaging learning experiences tailored to individual children's interests and developmental stages.
- Fostered positive relationships with children, enhancing emotional development and social skills.
- Researched age-appropriate educational resources, integrating them into daily routines for holistic development.
- Trained new staff on childcare protocols, safety procedures, and effective engagement strategies with children.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Played games, worked on puzzles, and read books to young children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Drove children to dance, cheer, and sports practices.
- Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted healthy habits through nutritious meal planning and engaging in regular outdoor activities with the children.
Education
Undergraduate Certificate - Digital Marketing
Colorado State University- Global
Denver, CO11.2024
High school Diploma - undefined
Monona Grove High School
Monona, WI06.2015
Skills
- Executive calendar management
- Travel coordination
- Confidential document handling
- Meeting facilitation
- Email prioritization
- Report preparation
- Event planning
- Time management
- Expense reporting
- Office procedure implementation
- Presentation development
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Information confidentiality
- Meticulous attention to detail
- Scheduling
- Proofreading
- Document preparation
- Excel spreadsheets
- Schedule management
- Staff management
- Invoice processing
Timeline
Executive Assistant
Hoya Vison Care
12.2023 - Current
Executive Assistant
CEI
04.2022 - 12.2023
Receptionist/Concierge
Ericsson Headquarters
01.2020 - 04.2022
Security Receptionist
Toyota Headquarters
05.2017 - 01.2019
Family Nanny
Private Childcare
05.2016 - 05.2017
High school Diploma - undefined
Monona Grove High School
Undergraduate Certificate - Digital Marketing
Colorado State University- Global