Amrit Dhillon
San Jose,CA
Summary
A seasoned Aftercare Counselor and Site Director, I excel in child development and team leadership, significantly enhancing learning environments and staff performance. At YMCA, I spearheaded initiatives that boosted revenue and program quality, leveraging my expertise in technology and empathy to foster inclusive, engaging settings for diverse learners.
Overview
14
14
years of professional experience
Work History
Aftercare Counselor
Saint Andrew's Episcopal School
Saratoga, CA
01.2017 - Current
- Assisted in the creation of monthly newsletters and other communication materials to keep parents informed about aftercare program updates and events.
- Maintained accurate records of attendance, behavioral incidents, and communication with parents or guardians.
- Assisted in the coordination of special events such as field trips or guest speakers that enhanced learning experiences outside the classroom setting.
- Established strong relationships with students by actively listening to their needs and adapting approaches accordingly.
- Promoted a safe and inclusive environment for all students through enforcing school policies and addressing conflicts.
- Ensured timely parent pick-up by conducting thorough sign-out procedures at the end of each day.
- Implemented engaging after-school activities that fostered creativity, teamwork, and critical thinking skills.
- Provided first aid care as needed while adhering to proper safety protocols.
- Managed resources effectively by maintaining inventory of supplies needed for daily activities within budget constraints.
- Participated in ongoing professional development opportunities related to child development best practices.
- Collaborated with parents, teachers, and administrators to address concerns and create individualized support plans for students.
- Maximized student engagement with hands-on projects designed to reinforce key concepts learned in class.
- Observed student interactions closely to identify potential areas of concern or conflict requiring intervention.
- Organized extracurricular programs that encouraged socialization, physical activity, and cultural enrichment.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Site Director
YMCA
Dallas, TX
01.2010 - 12.2016
- Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
- Successfully managed several projects from inception through completion demonstrating strong project management skills.
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Managed program paperwork and child records to comply with state requirements.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Attended approved training and continuing education courses to maintain certifications.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Managed budget allocation, ensuring optimal resource utilization for facility maintenance and improvement initiatives.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
Education
Bachelor's - Early Childhood Education
Kaplan University
Davenport, IA06.2016
Skills
- Technology proficiency
- Community Resource Navigation
- Empathy and Active Listening
- Classroom Management
- Safety Management
- Activity Planning
- Curriculum Implementation
- Child Development
- Standards Compliance
- Time Management
- Punctual and Reliable
- Coordination and Teamwork
- Child Supervision
- Safety awareness
- Decision-Making
- Team Leader
- Conflict Resolution
- Goal Setting
- Food Preparation and Service
- Staff Supervision
- Youth Mentoring
- Social and Emotional Development
- Classroom Instruction
- Crisis Management
- Early Childhood Development
- Lesson Plan Development
- Behavior management techniques
Timeline
Aftercare Counselor
Saint Andrew's Episcopal School
01.2017 - Current
Site Director
YMCA
01.2010 - 12.2016
Bachelor's - Early Childhood Education
Kaplan University