Amrit Khan
Richardson
Summary
Proven Assistant Manager with a track record at Wingate Hotel, enhancing customer experience and fostering positive work environments. Expert in problem-solving and customer service, I significantly reduced cash discrepancies and revamped store operations for efficiency. Achieved a harmonious blend of hard and soft skills to drive performance and service quality.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Goldenchicken
07.2020 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Wingate Hotel
05.2014 - 02.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate Degree - Commerce
B. A GREEN HEART COLLEGE
Bangladesh 2008
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Customer relations
Languages
Bangali
Native or Bilingual
Hindi
Limited Working
English
Professional Working
Timeline
Assistant Store Manager
Goldenchicken
07.2020 - Current
Assistant Manager
Wingate Hotel
05.2014 - 02.2021
Associate Degree - Commerce
B. A GREEN HEART COLLEGE