Master of Science in Healthcare Administration with specialization in Healthcare Analytics who is passionate about a suitable job in a dynamic and fast-paced organization, where the acquired skills and experience can contribute to the success of the organization.
Front-line liaison ensuring exceptional customer service, accurate information capture, and efficient patient flow in support of health center operations
Evaluated cases for potential reportable incidents and identified adverse events, ensuring accurate assessment
Proficient in healthcare data management and analysis, with experience in Medical Device Reporting to the FDA
Prepared and analyzed data regularly for reports, actively participated in team discussions and project management
Utilized Microsoft Excel, Power BI, and Salesforce-based CRM for data processing, team coordination, and submission of medical reports to global regulatory authorities.
Healthcare Operations Intern
Commonwealth Health Insurance Connector Authority
05.2023 - 12.2023
Participating in operational process improvement internally
Providing continuous assistance to the Health Connector for Business team's operations
Investigating chances for outreach partnerships throughout the Commonwealth
Engaging potential collaborators like Chambers and state agencies, aiming to establish cooperative events
Performing surveys among small businesses and brokers using the Health Connector platform
Generating reports for senior leadership using Amazon Web Services (AWS) and Salesforce CRM
Analysis of organizational data to provide more insights in process improvement
Skills learned: Business administrative skills, Business analytics, CRM, Advance Excel, Broker management, Data cleaning, Data management, Trend analysis, Customer service, streamlining documentation, Clear email communication, Presentation skills.
Education
Master of Science, Python for Business Analytics, Healthcare quality management, Operation Management, Data Management and Modeling (SQL), Big Data Strategies for Health and Healthcare R studio, Health Systems, Evidence-Based Healthcare Management, Healthcare Account and Finance, HR Management, Healthcare Analytics, Operation Management - Healthcare Administration
Master of Science, Python for Business Analytics, Healthcare quality management, Operation Management, Data Management and Modeling (SQL), Big Data Strategies for Health and Healthcare R studio, Health Systems, Evidence-Based Healthcare Management, Healthcare Account and Finance, HR Management, Healthcare Analytics, Operation Management - Healthcare Administration