Amrita Daswani
Dublin,CA
Summary
Accomplished and talented Account Manager brings high-level business and client management acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
10
10
years of professional experience
Work History
Business Development Executive
My Coding Classes
2023.10 - Current
- Increased client base by identifying and pursuing new business opportunities to enhance STEM and brand visibility through market research and networking.
- Established and maintained highly effective relationships with community partners to drive growth.
- Secured nine school contracts and four partnerships with Parks and Recreation departments within various cities.
- Drove revenue growth by 34%, demonstrating effective business development strategies.
Client Engagement Specialist
Rose International
2018.11 - 2023.10
- Fostered strong relationships with tech startups and Fortune 500 companies to expand our staffing services into new markets.
- Developed strong relationships with key clients, resulting in increased account retention and growth, and consistently meeting or exceeding placement targets by at least 20% every quarter.
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
- Streamlined the onboarding process for new employees which led to an increase in employee engagement.
- Achieved consistent year-over-year client satisfaction ratings, as reflected in being awarded "Supplier of the Year" for the accounts managed and high quality of candidate fit.
Account Manager
Workterra
2014.09 - 2018.10
- Functioned as a daily liaison between a portfolio of Fortune 500 companies, insurance carriers and internal departments.
- Proactively communicated and monitored implementation of services and products catered towards the client's needs.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Spearheaded training campaigns and workshops for new and existing clients on Workterra's new and updated products
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor's of Law -
Northumbria University
06.2012
Skills
- Client Centric
- Team Leadership
- Customer Service
- Relationship Building
- Issue Resolution
- Decision-Making
Timeline
Business Development Executive
My Coding Classes
2023.10 - Current
Client Engagement Specialist
Rose International
2018.11 - 2023.10
Account Manager
Workterra
2014.09 - 2018.10
Bachelor's of Law -
Northumbria University
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