Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amritpal Kaur

Anchorage,AK

Summary

To perceive a career in a renowned organization with dedicated efforts and to associate myself with an organization that gives a chance to update knowledge and skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Coordinator

Lakefront Anchorage
08.2023 - Current
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Assisted in developing new business proposals for potential customers.
  • Coordinated travel arrangements for sales representatives as needed.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

General Manager

Bombay Deluxe
10.2021 - 07.2023
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

FOH Manager

Bombay Deluxe
11.2020 - 10.2021
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Resolved customer complaints involving food or beverage quality and service.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.

Server

Bombay Deluxe
03.2020 - 11.2020
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.

F&B Trainee

Hilton Anchorage
10.2018 - 10.2019
  • Host
  • Cashier
  • Barista
  • Room service attendee
  • Server

Education

B.Sc - Airlines,Tourism,Hospitality

Lovely Professional University
2018

High School Diploma -

PSEB
Punjab India
07.2015

Skills

  • Ability to work in team and handle multiple tasks
  • Possess good management and organizational skills
  • Good motivator, enthusiastic and open to learn new ideas
  • Working under deadlines and strongly adaptable
  • Effective communication & inter-personal skills
  • Excellent in MS Word, MS Excel, MS Power Point etc
  • English, Hindi, Punjabi
  • Project Planning

Accomplishments

  • Awarded in Dance Competition, General Knowledge
  • Hong Kong Certification Course
  • Attended workshop on “Global Distribution System”, LPU, 2017
  • Attended workshop on “Computerized Hotel Reservation”, LPU, 2016
  • Completed industrial training for 6 months with Best Western Hotel in NAKODER, PUNJAB.

Certification

  • ServSafe Certification
  • TIPS Alcohol Certification
  • Food Handlers Card Anchorage

Timeline

Sales Coordinator

Lakefront Anchorage
08.2023 - Current

General Manager

Bombay Deluxe
10.2021 - 07.2023

FOH Manager

Bombay Deluxe
11.2020 - 10.2021

Server

Bombay Deluxe
03.2020 - 11.2020

F&B Trainee

Hilton Anchorage
10.2018 - 10.2019

B.Sc - Airlines,Tourism,Hospitality

Lovely Professional University

High School Diploma -

PSEB

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Amritpal Kaur