AMRULLAH GHAZIZADAH
Germantown,MD
Summary
Seasoned IT and management professional with a proven track record at companies like Genesis Logistics, Inc. (DHL), specializing in operations management and database administration. Skilled in leveraging technical expertise and leadership to improve efficiency and enhance team productivity by over 30%. Expert in Windows Server and customer relations, demonstrating a strong ability to drive project success. Seasoned Management Supervisor bringing strong background in team leadership and business operations. Proven ability to streamline processes, improve productivity, and foster workplace engagement. Possess solid proficiency in strategic planning, conflict resolution, and performance management. Notably impacted previous work through implementation of effective management strategies and process improvements that boosted overall business efficiency. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Admin
Maryland Dental Center
Silver Spring, USA
12.2022 - Current
- Company Overview: Dentist Center
- Eagle Soft Paterson – Dentist Program A to Z
- Patient record backup and reporting systems
- Claim and insurances activities and registration
- Switches & routers configuration and installation
- Booking appointments and reschedule the patients
- 3 Shape Trios intraoral Scanner setup and calibration
- Opera DDS an automatic SMS & Emails alert for patient every 6 Month
- All the CCTV Security systems IP Cameras installation and monitoring
- Server backups and configuration of al the user’s data and information
- All Systems monitoring, event viewer & alerts as well as preparing and recovering from system failures
- Managing user profiles, emails & systems backup including user data backups and emails administration
- Dentist Center
Transportation & Management Supervisor
Genesis Logistics, Inc. (DHL)
Stafford, USA
12.2022 - Current
- Company Overview: Supply Chain
- Schedule drivers
- Assign delivery routes
- Update driver information
- Samsara Fleet Management
- Whentowork, Employee Data base
- Assist with the hiring process for new drivers
- Maintain records of vehicle use and maintenance
- DHL Supply chain & Transportation data base
- Whole transportation report as ASN & SIR Reporting and management
- Drivers’ incident reporting and route board management with the team
- Supply Chain
Quality Assurance Coordinator
GateGourment
Dulles International Airport, USA
04.2022 - 12.2022
- Documenting and reporting product or service quality levels
- Developing and implementing standards for inspection
- Developing a workflow for product inspection
- Developing plans to help a company manage waste
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
- Training other quality insurance members on all inspection processes
Dispatch & Supervisory
Amazone
BWI Warehouse, USA
04.2022 - 11.2022
- Acting as the liaison between the drivers and the station
- Worked directly with materials handlers and suppliers
- Worked as warehouse specialist in 18,000 square foot operation
- Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and timeframes as necessary
- Led a project to switch to newer barcode scanner units, saving 10 hours per week of warehouse worker time
Interpreter/Translator & IT Help Desk
ad–astra
Maryland, USA
01.2022 - 04.2022
- All systems monitoring & backups reschedule the interpreter and translator assignments
- Translating with 5 multiple languages
- Interpreting with 5 multiple languages
IT Admin & Customer Support
CSC – Celsius Systems Cyber
Kabul, AFG
12.2018 - 07.2021
- Administration of office & IT Support as well as Help Desk management
- Administration of Windows Server, Active Directory, DNS, DHCP, WINS with Primary Domain Controller & Backup Domain Controller
- Administration of Network routers & switches with user systems networking
- IIS Internal Web Server configuration & small setup of Web Sites
- Managing user profiles, emails & systems backup including user data backups and emails administration
- All Systems monitoring, event viewer & alerts as well as preparing and recovering from system failures
- Access Control system for user’s time attendance & building reports in excel for the management
IT Manager & Administration
Brilliant Aria Star Services Co
Kabul, AFG
12.2015 - 11.2018
- Administration of office & Customer Support as well as Operator management
- Administration of Printing Press & Marketing Association
- Managing user profiles, emails & systems backup including user data backups and emails administration
- All Systems monitoring, event viewer & alerts as well as preparing and recovering from system failures
- Administration of CCTV Security Cameras
Education
Bachelors of Computer Science -
RANA UNIVERSITY
KABUL, AFG01.2019
Training of Microsoft Certified IT Professional -
KABUL, AFG01.2016
Training of Microsoft Certified System Engineer -
Server 2003
KABUL, AFG01.2015
Training of Diploma -
English Language
KABUL, AFG01.2012
Training of Microsoft Office Automation -
KABUL, AFG01.2012
High School -
Abdul Qader Bedil
KABUL, AFG01.2012
Skills
- Installation Routers
- Switches
- Database Administration
- LAN
- Joomla (CMS)
- WLAN
- TCP/IP
- Linux OS
- Programming Language for Developments
- Windows 7
- Windows 8
- Windows 10
- Windows 11
- HTML
- Windows server 2003
- Windows server 2016
- Customer relations
- Operations management
- Staff development
- Reporting and documenting
- MS office
Certification
Validate USA Maryland Driving License
Languages
- English (fluent)
- Arabic (fluent)
- Urdu (fluent)
- Persian (fluent)
- Pashto (fluent)
Personal Information
- Date of Birth: 03/13/94
- Gender: Male
- Nationality: Afghanistan
- Marital Status: Single
Note
Please do not hesitate to contact me in case of any comments or clarifications. Thanks for reviewing & kind considerations.
References
References available upon request.
Timeline
IT Admin
Maryland Dental Center
12.2022 - Current
Transportation & Management Supervisor
Genesis Logistics, Inc. (DHL)
12.2022 - Current
Quality Assurance Coordinator
GateGourment
04.2022 - 12.2022
Dispatch & Supervisory
Amazone
04.2022 - 11.2022
Interpreter/Translator & IT Help Desk
ad–astra
01.2022 - 04.2022
IT Admin & Customer Support
CSC – Celsius Systems Cyber
12.2018 - 07.2021
IT Manager & Administration
Brilliant Aria Star Services Co
12.2015 - 11.2018
Bachelors of Computer Science -
RANA UNIVERSITY
Training of Microsoft Certified IT Professional -
Training of Microsoft Certified System Engineer -
Server 2003
Training of Diploma -
English Language
Training of Microsoft Office Automation -
High School -
Abdul Qader Bedil