Autumn Scott
Houston
Summary
Dynamic and well-organized HR Assistant with a focus on optimizing office efficiency and file management at St. Dominic Village. Demonstrated ability to manage front desk operations while fostering a positive atmosphere for clients. Proficient in communication techniques that enhance customer service. Upbeat with strong relationship-building abilities, time management, and solid work ethic.
Overview
10
10
years of professional experience
Work History
HR Assistant
St. Dominic Village
11.2024 - Current
- Organized and filed paperwork, sorted, and delivered mail to maintain office efficiency.
- Provided assistance to new hires during interviewing and hiring processes.
- Conducted new hire orientation, ensuring completion of necessary paperwork and accurate database entry.
- Tracked statistics and maintained detailed records to support human resources operations.
- Analyzed employee satisfaction survey results to identify areas for improvement.
- Processed documentation for employee actions such as new hires, grievance resolutions, and terminations.
Receptionist
St. Dominic Village
11.2024 - Current
- Greeted visitors and customers professionally, providing friendly assistance and expertise.
- Confirmed appointments and updated client records, ensuring accurate communication.
- Answered phone promptly and directed calls to appropriate offices.
- Resolved customer complaints, enhancing overall satisfaction through effective solutions.
- Maintained clean reception area to create positive first impressions for visitors.
- Handled cash transactions while accurately maintaining sales and payment records.
- Streamlined front desk operations by managing phone calls, emails, and walk-ins efficiently.
- Tracked information in spreadsheets, generating reports and graphs as required.
Delivery Driver
Amazon DSP
07.2023 - 07.2023
- Ensured timely and accurate delivery of packages to customer locations.
- Completed deliveries on schedule by selecting optimal routes.
- Verified accuracy of all deliveries against order forms.
- Operated vehicle safely in congested areas without traffic violations.
- Maintained professionalism during interactions with customers and vendors.
- Loaded truck securely to prevent damage during transport.
- Utilized GPS technology along with maps and instructions for efficient navigation.
- Fostered positive environment in busy, customer-focused settings.
Housekeeping Aide
Focused Care at Westwood
06.2022 - 07.2023
- Cleaned floors using sweeping, dusting, mopping, and disinfecting methods.
- Managed time effectively to prioritize tasks based on urgency, optimizing productivity levels.
- Assisted housekeeping department with various cleaning activities, ensuring thorough sanitation.
- Conducted routine inspections of guest rooms and public spaces for cleanliness compliance.
- Promoted safety awareness among colleagues regarding proper equipment and chemical usage.
- Developed strong inter-departmental relationships to foster a supportive work environment.
- Trained new hires on housekeeping standards and procedures, ensuring consistent quality.
- Adhered to hygiene practices and company guidelines to maintain high cleanliness standards.
Kennel Assistant
Del Venom Rottweiler Kennel
11.2019 - 04.2022
- Stocked kennel and cleaning supplies to ensure optimal inventory levels for daily operations.
- Assisted with grooming services, including bathing, brushing, nail trimming, and ear cleaning to enhance pet hygiene.
- Managed distressed or aggressive animals using patience and appropriate restraint techniques.
- Maintained detailed records of each animal's care, covering feeding schedules and special requirements.
- Ensured cleanliness and hygiene in kennels, reducing disease spread and enhancing animal comfort.
- Monitored animal behavior for illness or distress, promptly reporting concerns to management or veterinary staff.
- Executed daily cleaning of kennels and public areas following disease control protocols for a sterile environment.
- Supported animal well-being through regular exercise routines and socialization activities.
Delivery Driver
FLEX Pro Meals
04.2021 - 09.2021
- Managed multiple deliveries simultaneously to maximize efficiency and productivity.
- Maintained professionalism in interactions with restaurant staff and customers.
- Utilized GPS systems for precise routing and accurate delivery time estimates.
- Delivered orders promptly while ensuring accuracy to enhance customer satisfaction.
- Navigated various routes efficiently to ensure timely food deliveries.
- Verified orders before completion to minimize customer complaints.
- Handled customer inquiries effectively, escalating major issues to supervisors when necessary.
- Developed a strong customer base through reliable service and effective communication.
Housekeeper
Memorial City Nursing and Rehabilitation Center
02.2019 - 06.2019
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Upheld high standards of sanitation in common areas, enhancing guest experience.
- Disinfected and mopped bathrooms to ensure sanitary facilities.
- Restocked cleaning storage cabinets, carts, and baskets for streamlined access.
- Swept high ceilings, tight spaces, and furniture to eliminate dust and cobwebs.
- Hand-dusted office furniture, fixtures, and window sills for cleanliness.
- Disposed of trash and recyclables daily to prevent waste accumulation.
- Maintained clean environments by vacuuming, cleaning windows, and dusting surfaces.
Laundry Attendant
Twin Pines Nursing & Rehab Center
03.2017 - 06.2018
- Ensured clean, organized work environment to enhance productivity and minimize downtime.
- Coordinated daily laundry tasks with team members to optimize workflow efficiency.
- Managed inventory of laundry supplies to prevent shortages and service delays.
- Operated laundry equipment, adhering to capacity restrictions and safety protocols.
- Expedited laundering by pre-treating heavily soiled items before washing.
- Demonstrated meticulous attention to detail when folding linens per hotel standards.
- Handled delicate garments using specialized cleaning methods to maintain fabric quality.
- Examined dried clothes for stains, tears, and other issues, ensuring quality control.
Cashier
SUBWAY®Restaurants
07.2015 - 03.2016
- Greeted customers and promptly addressed needs upon entry.
- Operated cash register with high accuracy for all payment methods.
- Maintained balanced cash drawer, ensuring precise accounting each shift.
- Restocked and organized merchandise in front lanes for optimal presentation.
- Assisted customers with returns, refunds, and transaction discrepancies.
- Prepared salads, soups, and sandwiches following recipe specifications.
- Monitored dining areas to clean spills and restock supplies regularly.
- Ensured cleanliness and organization of workspace per sanitation standards.
Crew Member
Little Caesars Pizza
11.2014 - 05.2015
- Executed front counter and drive-thru operations, ensuring efficient order processing.
- Processed orders, prepared meals, and managed payment transactions accurately.
- Demonstrated exceptional multitasking skills while handling simultaneous orders without quality loss.
- Collaborated with teammates and embraced coaching from management to enhance performance.
- Elevated customer satisfaction through friendly and efficient service at the register.
- Maintained cleanliness in all restaurant areas to uphold a positive image.
- Ensured sanitary conditions in food preparation areas, equipment, and utensils.
- Topped pizzas with ingredients according to recipes, ensuring optimal flavor and presentation.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH08-2025
Skills
- File management
- Team collaboration
- Social awareness
- Computer proficiency
- Critical thinking and problem-solving
- Office organization
- Time management
- Telephone skills
- Verbal and written communication
- Mail handling
- Mail distribution
- Front desk operations
- Persistence and determination
Timeline
HR Assistant
St. Dominic Village
11.2024 - Current
Receptionist
St. Dominic Village
11.2024 - Current
Delivery Driver
Amazon DSP
07.2023 - 07.2023
Housekeeping Aide
Focused Care at Westwood
06.2022 - 07.2023
Delivery Driver
FLEX Pro Meals
04.2021 - 09.2021
Kennel Assistant
Del Venom Rottweiler Kennel
11.2019 - 04.2022
Housekeeper
Memorial City Nursing and Rehabilitation Center
02.2019 - 06.2019
Laundry Attendant
Twin Pines Nursing & Rehab Center
03.2017 - 06.2018
Cashier
SUBWAY®Restaurants
07.2015 - 03.2016
Crew Member
Little Caesars Pizza
11.2014 - 05.2015
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Similar Profiles
Ebonie M. Penn, LVNEbonie M. Penn, LVN
Wellness Director at St. Dominic VillageWellness Director at St. Dominic Village
Shanikquaw BowersShanikquaw Bowers
Registered Nurse at St Dominic VillageRegistered Nurse at St Dominic Village
Charles HenryCharles Henry
Middle School Science Teacher at St. Agnes Academy St. Dominic School for BoysMiddle School Science Teacher at St. Agnes Academy St. Dominic School for Boys