Hi, I’m
Amün Seal
Anchorage,AK
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
11
years of professional experience
Work History
Southcentral Foundation Primary CareAnchorage, AK
Administrative Support Assistant
09.2019 - 03.2024
Job overview
- Greeting patients.
- Checked in/scheduled appointments.
- Helped patients fill out paperwork.
- Answer phone calls and directed callers to appropriate department or Provider team members.
- Microsoft (Email, Word, Excel, PowerPoint, etc.)
- Safeguarded patient privacy and confidentiality (HIPPA)
- Maintained front desk and waiting area.
- Received and distributed fax, mail, letters and packages.
- Employee Training.
- Data Entry.
- Managed Scheduling Errors.
Lowes Home ImprovmentAnchorage, AK
Cashier
04.2017 - 09.2019
Job overview
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Carrs SafewayAnchorage, AK
Courtesy Clerk
03.2013 - 07.2014
Job overview
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Took unwanted items from checkout to proper location.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
Avail High ScoolAnchorage, AK
High School Diploma
08-2012
Skills
- Customer Service
- Scheduling Appointments
- Mail handling
- File Organization
- Verbal Communication
- Problem Resolution
- Staff Training
- Experience in Microsoft Office Suite
- Some Medical Terminology
- Work Prioritization
- Appointment confirmation
- Mail Sorting
- Office Organization
- Filing
- Team Collaboration
- Telephone Etiquette
Timeline
Administrative Support Assistant
Southcentral Foundation Primary Care
09.2019 - 03.2024
Cashier
Lowes Home Improvment
04.2017 - 09.2019
Courtesy Clerk
Carrs Safeway
03.2013 - 07.2014
Avail High Scool
High School Diploma
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