AMUNNI REESE

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Medical Billing & Coding Capstone

• Translated and reviewed medical terminology related to medical billing and coding, reimbursement issues, overview of ICD-10 and CPT coding, and pathophysiology for each organ system.
• Analyzed patient health records to identify surgical procedures and operations or other services.
• Abstracted information from the medical record and coded accurately procedures and services using the CPT, ICD-10-CM and HCPCS.
• Analyzed patient health records to identify principal or first listed and secondary diagnoses.
• Demonstrated the ability to assign Diagnosis Related Groups (DRGs).
• Practical experience on in and out patients coding procedures: Evaluation and Management; Medicine, Gastroenterology, General Surgery
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

• Making sure team members and shift managers completed all assigned duties, inventory management and financial accountability.
• Serve safe quality food in a friendly manner.
• Taking ownership and responsibility to solve problems with a smile, seek help when needed.
• Follow cash control, security procedures, manage labor and review financial reports.
• Supervised all areas of restaurant to keep it clean and well-maintained.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.

• Promoting new hair products such as shampoos, conditioners, extensions or accessories.
• Operating the cash register and performing credit and debit transactions.
• Suggesting products and promoting new products or promotions.
• Helping customers try on wig pieces and matching color or hair textures.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Greets and receives customers in a welcoming manner.
• Responding to customers’ questions.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Directs customers by escorting them to the racks and counters.
• Managed returns, exchanges and refunds in accordance with store policy.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Familiar with cash register operations.
• Active listening skills.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

• Assisting customers with locating items.
• Handle returns and exchanges.
• Restocked shelves, organized racks and kept products organized.

• # As a cashier, I worked with customers throughout the day. Greeting guests, ringing up food and drink orders.
• # Operating cash register and performing credit and debit transactions.
• # Answering questions about menu items and special promotions.
• # As a food prep, I oversaw preparing food, communicating with crew members to make sure food was expedited correctly and in a timely manner.
• # Maintain a clean and sanitary work environment.
• # Ensured correct food handling procedures are followed.
• # Cleaned and sanitized workplace and equipment.

• # My responsibilities included loading and unloading shipments, organizing backroom spaces.
• # Stocking and zoning shelves.
• # Construct displays.
• # Maintaining a positive attitude through stressful situations.

• As a key holder, I was responsible for opening and closing the store.
• Construct displays.
• Handling operational procedures.
• Providing immaculate customer service skills.
• Assisting cashiers and keeping the store clean and organized.
• As a Co-Manager, I was responsible for opening and closing the store.
• Keeping track of merchandise, shipping orders to other stores as well as customers.
• Managing store personnel to achieve store and personal sale goals.
• Protecting company store assets and control expenses.
• My goal was to make sure me and everybody else meet and exceed store sales goals and keep up our standards of performance.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

• # As a beauty advisor / sales associate, it was my responsibility to help customers find beauty products such as hair extensions, wigs or accessories. Suggesting products and promoting new products.
• # It was my responsibility to keep track and make sure inventory was organized.
• # Being a top seller for more than 3 consecutive months.