Amy Adkins
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
ParaProfessional
Woodhaven, School District
02.2023 - Current
- Supporting effective learning environment for students with individual needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Administrative Assistant
Ford Motor Company
02.2013 - 08.2022
- Assisted Chief Engineers and Directors with calendar maintenance, booking travel and balancing their TERs utilizing Concur, and processing correspondences.
- Volunteered to help with special projects of varying degrees of complexity.
- Event planning for department, building and fundraising events.
- Developed iPhone training plan and roll out for over 700 employees.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Built and maintained excellent supplier relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Administrative Assistant/Accounts Payable
Ford Land/Kelly Services
07.2008 - 02.2013
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Spearheaded bi-weekly payroll processing for 20+ employees with high levels of accuracy.
- Dispatched winter crews to maintain clear and safe properties for all of our customers.
- Developed and overseen training program for all employees.
- Managed a $4 Billion Budget via purchase orders and credit card accounts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant/Accounts Payable
Cintas
10.2007 - 07.2008
- Developed accounts payable/receivable process for the Fleet Maintenance Garage.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Utilized Quickbooks and AS400 System.
Case Manager
MSX International
09.2006 - 10.2007
- Provided excellent customer service in an automotive call center offering warranty assistance and case documentation for Isuzu customers.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Created and assemble bi-weekly employee newsletter.
Education
Bachelor of Arts - Business Administration And Management
Baker College
Allen Park2009
Associate of Arts - Tourism And Travel Management
Baker College
Owosso, MI2001
Skills
- Accounts Payable
- Planning and Coordination
- Organization and Time Management
- Dispatching
- Excellent Communication
- Teamwork and Collaboration
- Employee Training
- Management
- Microsoft Office Suite: Excel, Word, PowerPoint
- Behavior Management
- Helping Students with Special Needs
- Supervising Student Activities
Timeline
ParaProfessional
Woodhaven, School District
02.2023 - Current
Administrative Assistant
Ford Motor Company
02.2013 - 08.2022
Administrative Assistant/Accounts Payable
Ford Land/Kelly Services
07.2008 - 02.2013
Administrative Assistant/Accounts Payable
Cintas
10.2007 - 07.2008
Case Manager
MSX International
09.2006 - 10.2007
Bachelor of Arts - Business Administration And Management
Baker College
Associate of Arts - Tourism And Travel Management
Baker College
PTO President
PTO President for Gudith Elementary School. Planning large and small events, supporting teachers and staff, and bridging the gap between parents and teachers.
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