Acquired and maintaining Serve Safe Certification.
Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Maintain high standards of cleanliness and sanitation in kitchen, meeting or exceeding health department requirements.
Efficiently handle high-volume service periods without sacrificing quality or consistency in food preparation.
Place orders to keep kitchen items in stock.
Set up and break down of kitchen for service.
Manage kitchen staff, ensuring proper training and adherence to safety protocols for safe working environment.
Created daily duty manual.
Cash Room Clerk
Levy Restaurants
07.2015 - 03.2020
Reduced discrepancies in cash counts with thorough reconciliation processes.
Ensured accurate record-keeping, maintaining detailed logs of all transactions.
Collaborated with team members to maintain secure and organized cash room environment..
Performed daily audits of cashier drawers, ensuring accuracy and compliance with company policies.
Prepared bank deposits, corporate cash shipments and managed petty cash fund, maintaining accurate records of all transactions.
Supported team members during high-volume periods, ensuring timely completion of tasks and customer satisfaction.
Balanced safe, prepared tills, and prepared register bags for next sales date.
Sorted and counted coin and currency to make change for associates.
Trained new employees on proper cash routines, procedures, and requirements.
Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Entered figures using 10-key calculator to compute data quickly.
Prescription Benefit Specialist
Core Source
02.1999 - 05.2001
Promoted a positive work environment through collaborative teamwork and clear communication among colleagues.
Acting Liaison between patients, insurers, and pharmacists, creating a seamless experience for all parties involved in the prescription process.
Demonstrated a strong commitment to customer satisfaction, going above and beyond to ensure the highest level of care for each patient served.
Created excel spreadsheet for detailed billing invoices for each consortium and their prescription carrier.
Billing Coordinator and Medical Pre-Cert
OSU Sports Medicine
09.1993 - 02.1999
Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
Managed implementation of new billing software, contributing to more accurate financial reporting and data management.
Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Entered details into accounts and tracked payments.
Provided excellent customer service, developing and maintaining client relationships.
Coordinated with insurance companies to ensure prior authorization was completed as well as coordinating benefits for upcoming procedures.
Communicating benefit information with patient.
Education
High School Diploma -
John Glenn High School
New Concord, OH
05.1987
Skills
Staff Management
Food Safety
Verbal and Written Communication
Microsoft Office and Google Skills
Attention to Detail
Data Entry Proficiency
Secretarial Functions
Deadline-Oriented
Organizational Skills
Problem Solving Skills
Maintained Schedules
Multitasking Abilities
Maintaining Organized Records Accurately
Medication and Medical Procedure Prior Authorization
Certification
Serve Safe Certified
Timeline
Head Cook
Pickerington Local School District
03.2017 - Current
Cash Room Clerk
Levy Restaurants
07.2015 - 03.2020
Prescription Benefit Specialist
Core Source
02.1999 - 05.2001
Billing Coordinator and Medical Pre-Cert
OSU Sports Medicine
09.1993 - 02.1999
High School Diploma -
John Glenn High School
Serve Safe Certified
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