Amy Akerman
Moody
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
34
34
years of professional experience
Work History
Administrative Assistant Clinical III Preceptor
Davita Dialysis
09.2020 - Current
- Team lead to ensure patient labs are drawn and shipped daily.
- Coordinate with Medical Director and other physicians to admit new patients.
- Work with Social Worker to coordinate patient travel arrangements.
- Assisted in preparation of reports and documentation for regulatory compliance audits.
- Trained new administrative staff on office procedures and software applications to improve onboarding efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed scheduling and coordination of patient appointments to optimize clinic efficiency.
- Developed and maintained filing systems for patient records, ensuring confidentiality and compliance.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
Pharmacy Technician
Walmart
05.2020 - 08.2020
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by pharmacists.
- Communicated and worked with Medicare, Medicaid, and private insurance to ensure the customer received all medications at lowest retail prices possible.
- Filled out and communicated prior authorizations between doctors and insurance companies correctly and in a time efficient manner
- Use the pharmacy’s proprietary computer program to access prescription and patient information including prescriber date, drug selection, prescription interpretation and insurance billing.
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
- Worked alongside licensed pharmacists to provide excellent service within a high volume retail setting.
- Licensed to ensure all regulations were met.
- Assisted pharmacists in preparing and dispensing prescriptions with accuracy and efficiency.
President/Owner
Sunshine Farms LLC
11.2011 - 08.2018
- Maintain business bank accounts, payment processing, accounts payable and accounts receivable and taxes.
- Design and implement flock growth strategies and implementations.
- Identify human resource needs, write descriptions, screen and interview candidates, train, manage and pay employees.
- Continually evaluating materials received for best possible price in order to maximize profitability.
- Hired and trained new employees on proper facility policies and procedures.
- Implemented loss prevention strategies to ensure minimal loss for maximum probability.
Pharmacy Technician
Walmart
08.2003 - 10.2006
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by pharmacists.
- Communicated and worked with Medicare, Medicaid, and private insurance to ensure the customer received all medications at lowest retail prices possible.
- Filled out and communicated prior authorizations between doctors and insurance companies correctly and in a time efficient manner
- Use the pharmacy’s proprietary computer program to access prescription and patient information including prescriber date, drug selection, prescription interpretation, and insurance billing.
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues, and other matters to ensure patient safety/wellness and build customer loyalty.
- Worked alongside licensed pharmacists to provide excellent service within a high volume retail setting.
- Held Board Certification to ensure all regulations were met.
- Educated customers on medication usage, potential side effects, and storage requirements.
Assistant Manager
Bath & Body Works
01.2000 - 01.2003
- Design and implement marketing and sales strategies and implementations.
- Identify human resource needs, write descriptions, screen and interview candidates, train, manage, and pay employees.
- Continually evaluating materials received for best possible price in order to maximize profitability.
- Hired and trained new employees on proper facility policies and maintain business bank accounts, payment processing, accounts payable and accounts receivable.
- Implemented loss prevention strategies to ensure minimal loss for maximum profitability.
- Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives
- Developed loyal customer base and increased sales volume through personal attention to customers
- Created detailed expense reports and requests for capital expenditures
- Managed the sales team, pricing, collections and maintenance.
- Responsible for safety training staff members.
- Commended for being client dedicated, dependable and efficient.
- Scheduled team members and junior management based on business projections. Adjusted schedules on the fly to meet or exceed labor targets.
- Read, understood, and interpreted reports and guidelines related to new product specifications and employee rules/policies.
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, ensuring optimal stock levels and reducing shrinkage.
- Oversaw daily operations, maintaining compliance with company policies and enhancing store efficiency.
- Fostered a positive work environment, promoting teamwork and employee satisfaction across the store team.
Store Manager
Blockbuster Video
01.1992 - 01.2000
- Design and implement marketing and sales strategies and implementations.
- Identify human resource needs, write descriptions, screen and interview candidates, train, manage, and pay employees.
- Continually evaluating materials received for best possible price in order to maximize profitability.
- Hired and trained new employees on proper facility policies and procedures.
- Implemented loss prevention strategies to ensure minimal loss for maximum probability.
- Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives
- Developed loyal customer base and increased sale volume through personal attention to customers
- Created detailed expense reports and requests for capital expenditures
- Managed the sales team, pricing, collections and maintenance.
- Responsible for safety training staff members.
- Commended for being client dedicated, dependable, and efficient.
- Scheduled team members and junior management based on business projections. Adjusted schedules on the fly to meet or exceed labor targets.
- Read, understood, and interpreted reports and guidelines related to new product specifications and employee rules/policies.
Education
Associate of Arts - Liberal Arts
Jones County Junior College
Ellisville, MS05-2006
High School Diploma -
Fairborn High School
FairbornSkills
- HIPAA Compliance
- FDA Compliance
- Management
- Organization
- Payment processing
- Customer Service
- Billing
- Inventory Management
- Compliance with hiring regulations
- Time management
- Prioritization and problem-solving
- Attention to detail
- Phone etiquette
- Verbal and written communication
- Excel
- Microsoft Word
- Davita Internal Programs (Reggie, CWOW, etc)
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- Microsoft outlook
- Documentation and recordkeeping
Accomplishments
- Completed 6 month Davita DSS Leadership Program
- Completed Davita SPARK Leadership Program
- Assisted management with the training of new Administrative Assistants in the Birmingham market.
Timeline
Administrative Assistant Clinical III Preceptor
Davita Dialysis
09.2020 - Current
Pharmacy Technician
Walmart
05.2020 - 08.2020
President/Owner
Sunshine Farms LLC
11.2011 - 08.2018
Pharmacy Technician
Walmart
08.2003 - 10.2006
Assistant Manager
Bath & Body Works
01.2000 - 01.2003
Store Manager
Blockbuster Video
01.1992 - 01.2000
Associate of Arts - Liberal Arts
Jones County Junior College
High School Diploma -
Fairborn High School