Amy Akers
Duluth,GA
Summary
Results-oriented sales professional adept at building strong client relationships and driving revenue growth. Excellent communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Sales Representative
Verizon
07.2023 - Current
- Actively listen to customer needs and recommend the best products or services that meet their needs.
- Ensure a high-quality customer experience before, during, and after the sale.
- Expand customer base through cold calling, networking, and relationship building.
- Maintain up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Leafguard
01.2023 - 07.2023
- Specialized in selling Leafguard gutter system by identifying customer needs and delivering tailored solutions.
- Establishing strong interpersonal connections with ease at first meet.
- Regularly conducted product presentations and demonstrations for Leafguard, effectively communicating features and benefits to potential customers.
- Negotiated through customer resistance by identifying pain points and providing tailored solutions.
- Demonstrated a strong sales performance, closing a number of deals.
Master Trainer
LA Fitness
01.2017 - 02.2022
- Design and implement personalized training programs for clients to help them reach their health and fitness goals.
- Maintained strong client relationships resulting in over 5 years of consistent client retention.
- Responsible for both initial sales and ongoing upselling to meet client needs.
- Managed a portfolio of over 40 client accounts
- Expert in relationship building to support business growth.
- Conducted comprehensive physical assessments to evaluate member fitness levels and recommend personalized training programs.
Fitness Director
YouFit Health Clubs
01.2014 - 07.2016
- Running fitness assessments to promote personal training to new and existing members.
- Managed a team of personal trainers alongside an assistant director.
- Meeting monthly sales goals.
- Growing the personal training department EFT draft by selling personal training.
- Kept attrition rate low.
- Hiring and mentoring.
- Managed clients accounts by increasing their personal training package and by collecting debt to ensure monthly EFT draft.
Education
Bachelor of Science - Exercise Physiology
East Tennessee State University
Johnson City, TNSkills
- Sales expertise
- Customer service
- Interpersonal communication skills
- Solution based mindset
- Management
- Leadership
- Product and service knowledge
- Team focused
- Customer relationship building
- Customer retention
Timeline
Sales Representative
Verizon
07.2023 - Current
Sales Representative
Leafguard
01.2023 - 07.2023
Master Trainer
LA Fitness
01.2017 - 02.2022
Fitness Director
YouFit Health Clubs
01.2014 - 07.2016
Bachelor of Science - Exercise Physiology
East Tennessee State University
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