Assistant Director Of Food Service
- Provided guidance to departmental staff in resolving customer complaints.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Developed protocols for handling confidential information within the organization.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Conducted performance evaluations and recommended areas for improvement.
- Implemented billing procedures, audited and reconciled accounts and recorded transactions.