Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Fundraising Coordinator since 2019
Timeline
Hi, I’m

Amy Andrews

Saint Thomas,PA
Amy Andrews

Summary

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse and farm market locations. Familiar with operating equipment and staying on top of maintenance demands.

Industrious inventory management and planning professional offering 13-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.

Talented in product lifecycle monitoring and identifying areas of decline and potential growth. Skilled in forecasting product demand and comparing data to purchase requests. Expertise in marketing to targeted clientele to facilitate product sales and outperform competitors.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Resourceful operations manager, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse and retail market operations and personal contributions to increase team success against challenging performance targets.

Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries, and warm service.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

14
years of professional experience

Work History

Self-Employed

Farm Market, Packing House, and Farm Office Owner
06.2009 - Current

Job overview

  • Pulled orders quickly to maintain demanding productivity goals.
  • Established and maintained positive relationships with customers and vendors through excellent customer service.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Sorted and organized items in designated areas for easy access.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Operated fork lifts and manual and electric pallet jacks to move merchandise.
  • Verified proper labeling and identification on all orders before shipment.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Worked fast to meet assigned daily picking quotas.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Negotiated and secured contracts with vendors, suppliers and agricultural partners to support cost-effective operations.
  • Conducted periodic inventory audits to verify accuracy.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Trained and supervised farmhands in proper use of farm equipment and safety protocols.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Created farm strategies to maximize production and convert farm operations to commercial standards.
  • Assisted in development of sustainable agricultural practices and policies to reduce waste.

Self-employeed

Marketing and Social Media Coordinator
06.2009 - Current

Job overview

  • Wrote and distributed press releases to increase brand visibility.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Created and managed social media campaigns to increase brand engagement.
  • Managed paid social media advertising campaigns to reach and engage target audiences.
  • Optimized email campaigns to increase open and click-through rates.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Created and distributed monthly newsletters to stay in touch with followers.
  • Increased user base by promoting brand awareness and launching key marketing efforts.
  • Built relationships with industry influencers to increase brand awareness and engagement.
  • Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Participated in brainstorming sessions to generate creative ideas for campaigns.

Self Employed

Office Manager
06.2009 - Current

Job overview

  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed office operations while scheduling appointments for department managers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Created, maintained and updated filing systems for paper and electronic documents.

Education

Chambersburg Area Senior High School
Chambersburg, PA

High School Diploma

University Overview

  • National Honors Society
  • Honor Roll

Skills

  • Team Bonding
  • Event Planning
  • Social Media Knowledge
  • Time Management
  • Employee Training
  • Critical Thinking
  • Accounts Payable and Accounts Receivable
  • Performance Improvement
  • Customer Relationship Management
  • Bank Deposit Reconciliation
  • Operational Efficiency
  • Customer Satisfaction

Accomplishments

  • Grew the revenue of retail farm market by 5x from opening in 2009 to present day by identifying what needed to improve in staffing, product inventory, customer relations, and marketing, and addressing each of those things with physical hard work, hiring appropriate employees and delegating tasks proficiently, seeking instruction from experienced peers in the business, and by taking on more overseeing of operations from my business partner.
  • Successfully planned, packed, and distributed tons of produce (solo, and overseeing teams of packers) to meet quality standards and order quotas in a timely fashion, ensuring customer satisfaction and business success.
  • Handled all mail, accounts receivable and payable, maintained clear communication and compliance with accountants, addressed problems with timely reconciliation and brought our business to orderly, increased success in revenue and operations on every front.

Fundraising Coordinator since 2019

Successfully raised over $200,000 for a family member to receive specialized therapeutic treatment for a fatal diagnosis. Used skills learned in business to apply to fundraising (Family member still living, and fundraising ensues).

Timeline

Farm Market, Packing House, and Farm Office Owner

Self-Employed
06.2009 - Current

Marketing and Social Media Coordinator

Self-employeed
06.2009 - Current

Office Manager

Self Employed
06.2009 - Current

Chambersburg Area Senior High School

High School Diploma

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Amy Andrews