Eager and self-motivated customer service representative with 10 plus years experience. I am proficient in oral and written communication with the proven ability to handle cash transactions attentively and accurately. Able to enhance customer experiences by employing service oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Hi, I’m
Amy Annear
Tyler,Texas
Summary
Overview
11
years of professional experience
1
Certificate
Work History
Kindred HealthcareTyler, Texas
Care Giver
04.2023 - Current
Job overview
- Utilized restorative care techniques to promote patient independence
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Ensured cleanliness of resident rooms at all times through regular housekeeping duties
- Prepared residents for meals and assisted with feeding.
7elevenHideaway, Texas
Assistant Manager
12.2021 - 04.2023
Job overview
- Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction
- Oversaw daily financial transactions and managed cash flow to suppport profitability
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Helped oversee the daily operations of the store, managing staff and inventory.
Mayco INCTyler, Texas
Secretary
04.2018 - 09.2019
Job overview
- Ordered and dispensed supplies to maintain office inventory
- Processed incoming mail on a daily basis; distributed accordingly or responded as appropriate
- Compiled data to prepare reports or process requests
- Performed data entry tasks accurately with a high level of speed and accuracy.
Hideaway Lake SecurityHideaway, Texas
Security Guard
10.2012 - 11.2018
Job overview
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques
- Implemented access control measures by checking identification cards of visitors before granting entry into the facility
- Coordinated closely with local law enforcement agencies during investigations into criminal activity.
Education
Chapel Hill High School
High School Diploma
University Overview
Skills
- Computer knowledge and data input
- Interpersonal communication
- Cash handling
- Data Entry
- Critical thinking
- POS system
- Record keeping strengths
- Positive and Professional
- Transaction Processing
- Customer Relationship Development
Certification
Security Guard License
Timeline
Care Giver
Kindred Healthcare
04.2023 - Current
Assistant Manager
7eleven
12.2021 - 04.2023
Secretary
Mayco INC
04.2018 - 09.2019
Security Guard
Hideaway Lake Security
10.2012 - 11.2018
Chapel Hill High School
High School Diploma