Amy Ann Garcia
Brownsville,Texas
Summary
Responsible and motivated professional ready to apply my degree in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Private Nanny
Private Family Home
Rancho Viejo, TX
06.2022 - Current
- Created a safe and nurturing environment for children during all activities to support their overall well-being.
- Created engaging educational activities for children to promote learning and development.
- Managed daily schedules, including meals, naps, and playtime routines.
- Maintained regular communication with parents regarding children's progress and needs to foster collaboration and trust.
- Organized and supervised outdoor play to encourage physical activity and social skills.
- Applied age-appropriate discipline strategies to teach children respect and responsibility, promoting positive behavior.
- Assisted with homework and provided support in developing study skills.
- Provided supervision and guidance to ensure safety of children in all situations.
- Followed routines to foster stability and structure in children's lives during parental absences.
Pet Associate
Petsmart
Brownsville, Texas
02.2022 - Current
- Guided customers in selecting suitable pet products and supplies to meet their needs.
- Educated customers on pet care and nutrition to enhance their knowledge and purchasing decisions.
- Assisted customers with selecting items and answering questions about products.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Provided customer service support for inquiries, complaints, and returns.
- Cultivated customer relationships through personalized and friendly service.
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to enhance store operations and workflows.
- Trained new associates on store procedures and customer service techniques.
- Developed and maintained relationships with clients and vendors.
Seasonal Sales Associate
Kohl’s
11.2021 - 01.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating products, answering questions, and providing tailored product advice.
- Informed customers about current promotions and policies, enhancing their shopping experience.
- Handled customer inquiries and resolved issues effectively and promptly.
- Processed transactions accurately using point-of-sale systems.
- Fostered relationships with peers and management, contributing to a collaborative and supportive team environment.
Beauty Advisor
Ulta Beauty, Las Tiendas Plaza
01.2019 - 01.2021
- Provided personalized beauty consultations to enhance customer experience.
- Welcomed customers upon entering store or salon, fostering positive relationships to enhance customer loyalty.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Participated in training sessions to stay updated on new products and trends.
Education
Bachelor of Science - General Psychology
University of Texas Rio Grande Valley
Brownsville, TX03-2024
High School Diploma -
Athlos Leadership Academy
Brownsville, TX05-2018
Skills
- Child development
- Toddler care experience
- Safety supervision
- Discipline strategies
- Educational activity planning
- Family engagement
- Time management
- Team collaboration
- Problem solving
- Adaptability
- Communication effectiveness
- Patient needs assessment
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Private Nanny
Private Family Home
06.2022 - Current
Pet Associate
Petsmart
02.2022 - Current
Seasonal Sales Associate
Kohl’s
11.2021 - 01.2022
Beauty Advisor
Ulta Beauty, Las Tiendas Plaza
01.2019 - 01.2021
Bachelor of Science - General Psychology
University of Texas Rio Grande Valley
High School Diploma -
Athlos Leadership Academy