Amy Apsey
Family Tavern
Caledonia,MI
Summary
Dynamic bartender and waitress with a proven track record at Family Tavern, excelling in customer service and team training. Recognized for strong multitasking abilities and a commitment to cleanliness, I effectively managed high-volume events while enhancing patron satisfaction through suggestive selling and expert cocktail preparation.
Work History
Bartender, Waitress,cook
- Crafted and served a diverse range of cocktails to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient workflow.
- Assisted in managing inventory levels and restocking supplies as needed.
- Trained new bartenders on standard operating procedures and cocktail preparation techniques.
- Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Outgoing personality
Cleanliness and hygiene
Handling difficult customers
Cash register operation
Suggestive selling
Alcohol awareness
Food service
Team training and development
New hire training
Timeline
Bartender, Waitress,cook
Family Tavern
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Caledonia
High School Diploma
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