Amy Arbogast
Dallas
Summary
Dedicated and enthusiastic hospitality professional with 20+ years of experience in the food and beverage industry. Skilled communication talents, sales ability and commitment to deliver exceptional service and satisfaction. Proven track record of memorable, noteworthy guest experiences.
Overview
7
7
years of professional experience
Work History
Barista /Vicinity/WPS Starbucks
Marriot International LLC
03.2022 - Current
- Exhibited excellent communication abilities, showcasing sales proficiency and commitment to outstanding service.
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction. Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients. Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols.
Server /Good Graces Marriott Dallas Uptown
Marriott International, Inc.
03.2022 - Current
- Greeting guests, taking orders, and providing prompt and efficient service. Preparing and serving food and beverages according to established standards. Setting tables, clearing plates, and ensuring a clean and appealing dining environment. Helping with tasks like restocking, cleaning, and supporting other food service areas. Maintaining a clean and safe workspace and adhering to food safety regulations.
Lead Barista/Regional Trainer
Dunkin' Donuts Franchising
01.2018 - 02.2022
- Responsible for training staff of at times more than 50 Baristas dispersed between 8 locations and achieved consistently the highest sales records of trainees, while maintaining quality standards under those trainings including timing/speed trainings resulting in increased speed and efficiency which increased productivity.
- Provided an exemplary example of all duties and requirements, all requirements, standards and policies. Exuded professionalism in appearance and embraced personal hygiene at all times. Being lead by the principal to lead by example and always remain hands on.
- Performed all duties of all positions including Barista, Baker, Food Production, Training and leading Team to success.
Education
Bachelor Of Arts - Fine Arts
Georgia State University
Atlanta, GA05.2010
General Education -
Naaman Forest High School
Garland, TX05.2004
Timeline
Barista /Vicinity/WPS Starbucks
Marriot International LLC
03.2022 - Current
Server /Good Graces Marriott Dallas Uptown
Marriott International, Inc.
03.2022 - Current
Lead Barista/Regional Trainer
Dunkin' Donuts Franchising
01.2018 - 02.2022
Bachelor Of Arts - Fine Arts
Georgia State University
General Education -
Naaman Forest High School
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