AMY ARCEO
Chandler,AZ
Summary
Smart student studying psychology and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Quality-driven Client Care Specialist bringing strong time management, communication and organizational abilities. Service professional with a team-player and growth-oriented mentality
Overview
2
2
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Chief Hill Learning Academy
Chandler, AZ
08.2022 - Current
- Assisted in developing behavior management plans that addressed the specific needs of each student.
- Facilitated group activities designed to promote communication, problem solving, self-advocacy and independent living skills among special needs students.
- Encouraged participation from all students by using positive reinforcement techniques.
- Communicated affirmatively and promoted positive attitudes with every student.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Advised instructor on student behavior or issues requiring immediate attention.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Lead Caregiver
Maxim Healthcare
San Diego, CA
12.2021 - Current
- Scheduled appointments, meetings and events for management staff.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
Support Staff Specialist
Crownview Psychiatric Institute
Oceanside, CA
10.2021 - 06.2022
- Identified and addressed individual mental health challenges to support patients.
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Scheduled and coordinated patient follow-up appointments. Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices
Education
Bachelor of Science - Psychology
National University
La Jolla, CA07-2023
Skills
- Calendar management
- Technologically savvy
- Data entry documentation
- Schedule management
- First aid and safety
- Compassionate client care
- Care plan management
- Client satisfaction
- Adaptable under pressure
- Emotional Support
- Progress Monitoring
Certification
- Human Resource Management (HRM)
Timeline
Paraeducator, Special Education
Chief Hill Learning Academy
08.2022 - Current
Lead Caregiver
Maxim Healthcare
12.2021 - Current
Support Staff Specialist
Crownview Psychiatric Institute
10.2021 - 06.2022
Bachelor of Science - Psychology
National University
- Human Resource Management (HRM)
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