Amy Arias

-Introduction to coffee

-Espresso Basics

-Milk steaming and Latte Art

-Coffee drink preparation

-Costumer Service Skills

- Workplace Safety and Hygiene

-Speed and Efficiency

-Coffee Tasting and Sensory Skills

-Business and Inventory management

-Basics of latte art

-Brew methods: pour over, French press, AeroPress, and cold brew

-Maintaining a friendly and in inviting atmosphere

-Food safety standards and practices

-Pull a perfect espresso shot

-Adjusting grind size, dose, and tamping techniques

-Proper milk steaming techniques for various drinks

-Multi-tasking during busy hours

-Maintained a clean and organized workspace for optimal productivity and safety.

-Handling special requests and complaints professionally

-Maintained a clean and organized workspace for optimal productivity and safety.

-Contributed to a positive team environment through effective communication and collaboration with colleagues.