Amy Ashcraft
Riverside,CA
Summary
A Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manger
Mobility Plus
07.2021 - Current
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Deli Clerk
Food 4 Less Supermarket
02.2020 - 06.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
San Clemente High School
San Clemente, CASkills
- Risk Management
- Payroll Management
- POS Systems
- Team Development
- Cash Management
- Personnel development
Certification
Food Handlers Card
Adult, Child and Baby First Aid/CPR/AED (Red Cross)
Timeline
Store Manger
Mobility Plus
07.2021 - Current
Deli Clerk
Food 4 Less Supermarket
02.2020 - 06.2021
High School Diploma -
San Clemente High School