Amy Ashcroft
Gilbert,AZ
Summary
Dynamic Project Coordinator with a proven track record at Ocotillo Flooring Services, excelling in client relationship management and project execution. Skilled in problem-solving and attention to detail, I implemented innovative techniques that enhanced efficiency and fostered loyalty, driving repeat business and elevating customer satisfaction.
Overview
15
15
years of professional experience
Work History
Project Coordinator
Ocotillo Flooring Services
02.2025 - Current
- Developed strong client relationships, fostering loyalty and repeat business.
- Implemented new techniques to improve styling efficiency
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Driver, Warehouse Orders
Amazon
09.2024 - 02.2025
- Maintained detailed logs of deliveries, addressing any discrepancies promptly and effectively.
- Implemented best practices for time management, enhancing overall delivery efficiency in operations.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Lead Hair and Color Technician
Origins Hair Salon
10.2017 - 02.2020
- Assisted clients in selecting appropriate color options based on hair type and preferences.
- Maintained inventory of color supplies, ensuring availability and quality control.
- Developed knowledge of current trends in hair coloring techniques and products.
- Performed color application with precision, enhancing overall client satisfaction.
- Collaborated with stylists to create customized looks that align with client visions.
- Monitored and adjusted processes to improve efficiency in service delivery.
- Assisted in boosting salon revenue by promoting retail products that complemented coloring services, increasing product sales and repeat business.
- Developed long-lasting relationships with clients through exceptional customer service and attention to detail in color consultations.
Instructional Hairstylist
Stacey James Institute
01.2011 - 09.2017
- Provided expert haircuts and styling services tailored to client preferences.
- Assisted clients with product selection for hair care and maintenance.
- Maintained cleanliness and organization of salon tools and workspace.
- Collaborated with team members to enhance overall customer experience.
- Developed strong client relationships, fostering loyalty and repeat business.
- Implemented new techniques to improve styling efficiency and client satisfaction.
- Trained junior stylists on best practices for haircutting and coloring techniques.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Cosmetologist -
Littleton Academy of Hair Design
Littleton, COHigh School Diploma -
Thunder Ridge High School
Highlands Ranch, CO05-2001
Skills
Problem solving
Communication
Multitasking
Attention to detail
Quick books
Preparing purchase orders for vendors
Project management
Sending out emails to clients
Timeline
Project Coordinator
Ocotillo Flooring Services
02.2025 - Current
Driver, Warehouse Orders
Amazon
09.2024 - 02.2025
Lead Hair and Color Technician
Origins Hair Salon
10.2017 - 02.2020
Instructional Hairstylist
Stacey James Institute
01.2011 - 09.2017
Cosmetologist -
Littleton Academy of Hair Design
High School Diploma -
Thunder Ridge High School