Amy Askins Johnson
Felton,DE
Summary
Experienced with case management coordination, ensuring efficient client service delivery. Utilizes strong organizational skills to manage complex cases and streamline processes. Knowledge of team collaboration and problem-solving, consistently achieving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
C/S Family Service Specialist (Juvenile Probation Officer)
State of Delaware
12.2024 - Current
Spark Delivery Driver
Walmart/ Sams Club
01.2024 - Current
Life Area Leader (DSP Lead)
Caroline Center, Inc
05.2024 - 08.2024
CNA - Certified Nursing Assistant
Pinnacle Rehabilitation and Healthcare Center
01.2023 - 05.2024
Direct Care Worker
VISION QUEST
12.2023 - 02.2024
GNA/CNA (Senior Aide Lead)
Crofton Care and Rehabilitation Center
03.2019 - 07.2021
Family Support Worker II
State of MD
01.2017 - 03.2019
- Assist clients in their homes with ADL's
Awake Overnight Security Monitor
Board of Child Care
03.2014 - 02.2017
Education
Bachelor's degree (Current Student) - Behavioral Science
Wilmington University
Dover, DEAssociate of Applied Science - Criminal Justice
Brightwood College (TESST College of Technology)
Towson, MD12.2009
CNA/GNA Nursing Assistants - Nursing
Genesis HealthCare
Easton, MD07.2005
Skills
- CADC (in progress)
- Healthcare (10 years)
- Risk management
- Nursing (10 years)
- Crisis Intervention
- Vital Signs (10 years)
- Motivational interviewing (2-year)
- EMR Systems
- MIcrosoft Words (10 years)
- Medication administration (2 years)
- Behavioral health
- Trauma Informed Care (10 years)
- Organizational skills
- Hospice Care (10 years)
- Time management
- HIPAA
- CCTV (1 year)
- Conflict Management (10 years)
- Case Management
- Microsoft Powerpoint (10 years)
- Applied behavior analysis
- Experience with children
- Customer Service (10 years)
- Excel (10 years)
- Communication skills
- Data collection
- CCTV
- Patient observation
- Client retention strategies
- Customer relationship management (CRM)
Certification
- Narcan Training April 2025 to Present
- CPR/ First Aid Certification June 2024 to June 2026
- Driver's License October 2002 to October 2029
- Certified Medication Technician June 2024 to October 2025
- DE/MD Nursing Assistant
Timeline
C/S Family Service Specialist (Juvenile Probation Officer)
State of Delaware
12.2024 - Current
Life Area Leader (DSP Lead)
Caroline Center, Inc
05.2024 - 08.2024
Spark Delivery Driver
Walmart/ Sams Club
01.2024 - Current
Direct Care Worker
VISION QUEST
12.2023 - 02.2024
CNA - Certified Nursing Assistant
Pinnacle Rehabilitation and Healthcare Center
01.2023 - 05.2024
GNA/CNA (Senior Aide Lead)
Crofton Care and Rehabilitation Center
03.2019 - 07.2021
Family Support Worker II
State of MD
01.2017 - 03.2019
Awake Overnight Security Monitor
Board of Child Care
03.2014 - 02.2017
Associate of Applied Science - Criminal Justice
Brightwood College (TESST College of Technology)
CNA/GNA Nursing Assistants - Nursing
Genesis HealthCare
Bachelor's degree (Current Student) - Behavioral Science
Wilmington University
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