Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Askins Johnson

Felton,DE

Summary

Experienced with case management coordination, ensuring efficient client service delivery. Utilizes strong organizational skills to manage complex cases and streamline processes. Knowledge of team collaboration and problem-solving, consistently achieving positive outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

C/S Family Service Specialist (Juvenile Probation Officer)

State of Delaware
2024.12 - Current

Spark Delivery Driver

Walmart/ Sams Club
2024.01 - Current

Life Area Leader (DSP Lead)

Caroline Center, Inc
2024.05 - 2024.08

CNA - Certified Nursing Assistant

Pinnacle Rehabilitation and Healthcare Center
2023.01 - 2024.05

Direct Care Worker

VISION QUEST
2023.12 - 2024.02

GNA/CNA (Senior Aide Lead)

Crofton Care and Rehabilitation Center
2019.03 - 2021.07

Family Support Worker II

State of MD
2017.01 - 2019.03
  • Assist clients in their homes with ADL's

Awake Overnight Security Monitor

Board of Child Care
2014.03 - 2017.02

Education

Bachelor's degree (Current Student) - Behavioral Science

Wilmington University
Dover, DE

Associate of Applied Science - Criminal Justice

Brightwood College (TESST College of Technology)
Towson, MD
12.2009

CNA/GNA Nursing Assistants - Nursing

Genesis HealthCare
Easton, MD
07.2005

Skills

  • CADC (in progress)
  • Healthcare (10 years)
  • Risk management
  • Nursing (10 years)
  • Crisis Intervention
  • Vital Signs (10 years)
  • Motivational interviewing (2-year)
  • EMR Systems
  • MIcrosoft Words (10 years)
  • Medication administration (2 years)
  • Behavioral health
  • Trauma Informed Care (10 years)
  • Organizational skills
  • Hospice Care (10 years)
  • Time management
  • HIPAA
  • CCTV (1 year)
  • Conflict Management (10 years)
  • Case Management
  • Microsoft Powerpoint (10 years)
  • Applied behavior analysis
  • Experience with children
  • Customer Service (10 years)
  • Excel (10 years)
  • Communication skills
  • Data collection
  • CCTV
  • Patient observation
  • Client retention strategies
  • Customer relationship management (CRM)

Certification

  • Narcan Training April 2025 to Present
  • CPR/ First Aid Certification June 2024 to June 2026
  • Driver's License October 2002 to October 2029
  • Certified Medication Technician June 2024 to October 2025
  • DE/MD Nursing Assistant

Timeline

C/S Family Service Specialist (Juvenile Probation Officer)

State of Delaware
2024.12 - Current

Life Area Leader (DSP Lead)

Caroline Center, Inc
2024.05 - 2024.08

Spark Delivery Driver

Walmart/ Sams Club
2024.01 - Current

Direct Care Worker

VISION QUEST
2023.12 - 2024.02

CNA - Certified Nursing Assistant

Pinnacle Rehabilitation and Healthcare Center
2023.01 - 2024.05

GNA/CNA (Senior Aide Lead)

Crofton Care and Rehabilitation Center
2019.03 - 2021.07

Family Support Worker II

State of MD
2017.01 - 2019.03

Awake Overnight Security Monitor

Board of Child Care
2014.03 - 2017.02

Associate of Applied Science - Criminal Justice

Brightwood College (TESST College of Technology)

CNA/GNA Nursing Assistants - Nursing

Genesis HealthCare

Bachelor's degree (Current Student) - Behavioral Science

Wilmington University