Amy Aston
TULSA,OK
Summary
Dynamic professional with extensive experience in hospital sanitation at Hillcrest, excelling in hygiene and cleanliness standards. Proven leadership in housekeeping and customer service, effectively training teams and resolving issues. Skilled in inventory management and clear communication, consistently enhancing operational efficiency and guest satisfaction.
Overview
11
11
years of professional experience
Work History
evs
Hillcrest
tulsa
05.2012 - 08.2019
- Maintained cleanliness in hospital areas, including break rooms, patient rooms, and doctor offices, to support a safe and hygienic environment for patients and staff.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
houseman
Osage Casino
Tulsa
09.2019 - 06.2022
- Sanitized casino floors, restrooms, and guest areas following Osage Casino cleanliness standards.
- Cleaned bedding and towels for morning shift, maintaining cleanliness of hotel hallways and organizing workstation
- Provided essential linens to ensure efficient housekeeping operations, towels, and supplies to housekeeping teams across hotel and gaming spaces.
- Disposed of waste materials to uphold sanitation standards in all guest areas., debris, and used items from public areas and back-of-house locations.
Supervisor Customer Service
Funk & Cream Shack
Tulsa
03.2011 - 01.2017
- Directed guest service standards for Funk & Cream Shack counter and cream shack team
- Trained staff on friendly greetings, order accuracy, and dessert service
- Resolved customer complaints with calm communication and clear follow-up
- Maintained operations of family-owned business during part-time hours.
Education
High School Diploma -
Chelsea High School
Chelsea, OK05-1995
Skills
- Hospital hygiene
- Inventory control
- Supply restocking
- Team coordination
- Team leadership
- Time management
- Clear communication
- Team leadership
- Time management
- Inventory control
LANGUAGES
English
Timeline
houseman
Osage Casino
09.2019 - 06.2022
evs
Hillcrest
05.2012 - 08.2019
Supervisor Customer Service
Funk & Cream Shack
03.2011 - 01.2017
High School Diploma -
Chelsea High School