AMY AUMADA
Emory,TX
Summary
Seasoned Home Healthcare Specialist and Administrative Assistant with a decade-long track record at Dallas VA and Bombardier Aerospace. Excelled in compassionate caregiving and effective communication, adept at stress management and fostering team collaboration. Proven expertise in physical therapy assistance and maintaining rigorous confidentiality standards. Compassionate medical worker with vast experience providing quality care and support to elderly, disabled and special needs individuals. Adept in assisting clients with activities of daily living, developing individualized care plans and administering medications. Committed to delivering individualized, compassionate care to clients in need.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
Greenville, TX
05.2024 - Current
- Cannulated vascular access and initiated hemodialysis sessions with strict infection control practices.
- Monitored vital signs and responded to treatment changes using clinical judgment and established protocols.
- Prepared dialysis machines and verified water treatment systems for safe patient treatments.
- Documented treatment data accurately in electronic records and updated patient care plans.
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
- Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
- Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
- Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during the procedure.
- Setup equipment for dialysis and primed dialyzer in preparation for use.
- Promoted continuity of care by documenting detailed treatment records in electronic health systems for easy access by all healthcare providers involved in the patient''s care plan.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Completed required training courses on time, staying up-to-date with industry best practices and advancements in dialysis technology for improved patient outcomes.
- Increased patient satisfaction through compassionate communication and attentive listening to their concerns or questions regarding treatment plans.
Home Healthcare Specialist
Dallas VA
Dallas/ Emory, TX
03.2013 - 10.2023
- Updated knowledge of home healthcare treatments and practices to provide informed care.
- Educated family members on proper home health techniques to promote independence and self-care.
- Developed strong relationships with clients and their families through empathy and compassion.
- Managed financial aspects including banking, VA disability claims, and Social Security benefits for clients.
- Documented client progress and medical information following HIPAA regulations to ensure compliance.
Administrative Assistant
Bombardier Aerospace
Plano, TX
03.2009 - 02.2013
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Maintained database of client contact information with accuracy and attention to detail.
Education
Certification - Healthcare
PCI Healthcare Training
Richardson06-2008
Skills
- Effective communication
- Stress management
- Team collaboration
- Physical therapy assistance
- Active listening
- Compassionate caregiving
- Blood pressure monitoring
- Vascular Access care
- Dialysis machine operation
- HIPAA compliance
- Patient monitoring
- Measuring vital signs
- Direct patient care
- Patient education
- Documentation accuracy
- Infection control standards
- Biohazardous waste disposal
Certification
- Certified Nurse Aide
- Patient Care Tech
- Phlebotomy License
- EKG License
- CPR Certification
Personal Information
Title: CUSTOMER SERVICE REPRESENTATIVE, DATA ENTRY
Timeline
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
05.2024 - Current
Home Healthcare Specialist
Dallas VA
03.2013 - 10.2023
Administrative Assistant
Bombardier Aerospace
03.2009 - 02.2013
Certification - Healthcare
PCI Healthcare Training