Amy Ayala
Atascadero,CA
Summary
Professional with solid experience in leasing and customer service. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Known for teamwork, adaptability, and time-management skills.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
The SLO Student Living
06.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements.
- Distributed and followed up on tenant renewal notices.
- Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience
- Assisted with unit turn, coordinating with management, multiple vendors and maintenance staff for inspection and preparation of vacant units
Office Assistant
The SLO Student Living
06.2022 - 05.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Coordinated appointments to show marketed properties.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Handled resident deliveries and sorted mail and packages in property mailroom
Lead Cashier
The SLO Cafe
06.2019 - 02.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Kitchen Prep Cook
The SLO Cafe
10.2018 - 05.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Education
High School Diploma -
Atascadero High School
Atascadero, CA06.2016
Skills
- Organizational capabilities
- Phone and Email Etiquette
- Customer Service
- Time Management
- [Spanish] Proficiency
- Application processing
Personal video editing, graphic design
Self-taught video editor and graphic design, familiar with Premiere Pro, Photoshop, Canva, Procreate as well as traditional art mediums
Timeline
Leasing Consultant
The SLO Student Living
06.2023 - Current
Office Assistant
The SLO Student Living
06.2022 - 05.2023
Lead Cashier
The SLO Cafe
06.2019 - 02.2021
Kitchen Prep Cook
The SLO Cafe
10.2018 - 05.2019
High School Diploma -
Atascadero High School
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