Amy Azer
East Brunswick,New Jersey
Summary
Compassionate yet disciplined individual looking to apply Practicum in role of Counseling Intern. Flexible and poised promoting great interpersonal skills to build confidence. Empathetic Counseling Intern known for connecting with clients, maintaining comfort and promoting progress during sessions. Easily collects information about patients through conversations, questions and in-depth interviews. Excellent observational and analytical skills with great insight into patients' mental state.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
BRIARMILL PHARMACY
07.2011 - Current
- Third party insurance billing and office paper work
- Customer care and service
- Point of sale operations
Customer Service Representative
PROMPTCARE COMPANIES
03.2017 - 10.2017
- Provide clients with timely and accurate information, and take appropriate corrective actions regarding services to ensure the customer's complete satisfaction
- Obtain patient referral admission data and document initial information
- Notify appropriate staff of all pending referrals and patient admissions and maintain communication between all the various departments
- Perform insurance verification and obtain prior authorizations for patient onboarding
- Perform coast analyses for new referrals and communicate information when required
- Demonstrate a team philosophy in daily operations and problem solving methods
- Able to function independently with minimal direct supervision
- Help train and mentor new staff members
Technician
CONTACT LENS AND VISION CONSULTANTS
08.2013 - 03.2014
- Patient pre-testing: visual acuity, color vision, depth perception, pupil testing, visual fields, pressure inside the eye, corneal curvature, peripheral vision and blood pressure
- Record patient medical history and help prepare them for vision examination
- Assist with tests that ensure the accurate diagnosis and treatment of an eye disease
- Verify insurance benefits with provider, make appointments and answer all phone calls
- Perform front desk tasks that include patient information entry and patient relations
Medical Scanner
NEW YORK METHODIST HOSPITAL
08.2011 - 03.2013
- Screen and direct all incoming calls
- Enter patient demographics on ARIA oncology information systems
- Sort and scan patient reports on ARIA and synchronize a complete electronic medical records
- Handle high volume of patient information with accuracy
- Work with patients and help them as a medical assistant
Doctor’s Assistant
DR. TADROS OFFICE
11.2009 - 05.2011
- Collect patient information and other pertinent tasks
- Assist in insurance billing
- Administer EKG
- Manage patient labs, centrifuge blood samples, and coordinate with the labs
- Follow up with patients regarding their lab results, future appointments, and other pertinent matters
- Handle pharmacy calls, refill requests, and prescription clarifications
- Organize office staff scheduling
Education
Master of Arts - Professional Counseling
Seton Hall University
South Orange, NJ08.2025
B.A. DEGREE IN PSYCHOLOGY -
Staten Island College
Staten Island, NY01.2009
Skills
- Computer skills include Microsoft Word, Power Point, and Excel
- Learn and apply new technologies quickly and accurately
- Fluent in Arabic language
- Type 45 words per minute
- Family and patient education
- Patient Assessments
- Patient Intake
Timeline
Customer Service Representative
PROMPTCARE COMPANIES
03.2017 - 10.2017
Technician
CONTACT LENS AND VISION CONSULTANTS
08.2013 - 03.2014
Medical Scanner
NEW YORK METHODIST HOSPITAL
08.2011 - 03.2013
Administrative Assistant
BRIARMILL PHARMACY
07.2011 - Current
Doctor’s Assistant
DR. TADROS OFFICE
11.2009 - 05.2011
Master of Arts - Professional Counseling
Seton Hall University
B.A. DEGREE IN PSYCHOLOGY -
Staten Island College