Amy Babbitt
Sebring,FL
Summary
Patient-focused Care Coordinator equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Coordinator
Healthy Start Coalition County
Sebring, Florida
01.2024 - Current
- Provided case management services to ensure the delivery of quality care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Conducted initial assessments and evaluations of patient's needs.
- Maintained accurate client records in accordance with agency policies and procedures.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Ensured compliance with state regulations related to healthcare service provision.
Owner
Down N Dirty Cleaning Services LLC
Sebring, Florida
08.2019 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
Office Manager
Healthy Start Coalition County
Sebring, FL
02.2023 - 01.2024
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Office Manager
Midflorida Electric
Sebring, Florida
01.2018 - 01.2020
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Business
South Florida State College
Avon Park, FLSkills
- Progress Monitoring
- Multidisciplinary Team Collaboration
- Quality Assurance
- Goal Setting
Certification
- Certified Doula
- QuickBooks Master
Timeline
Care Coordinator
Healthy Start Coalition County
01.2024 - Current
Office Manager
Healthy Start Coalition County
02.2023 - 01.2024
Owner
Down N Dirty Cleaning Services LLC
08.2019 - Current
Office Manager
Midflorida Electric
01.2018 - 01.2020
Business
South Florida State College
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