Amy Bailey
Sales And Marketing Assistant
Chuckey,TN
Summary
Experienced with clerical work in a Sales and Marketing Assistant job with over 3 years of experience at the General Morgan Inn. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking position at Forward Air. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Sales and Marketing Assistant
General Morgan Inn
Greeneville, TN
08.2022 - Current
- Assisted call-in customers with questions and orders.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
Front Desk Associate
General Morgan Inn
Greeneville, TN
10.2020 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Collected room deposits, fees and payments.
- Maintained cleanliness and organization of front desk area.
Education
High School Diploma -
Heritage Home Scholars
Greeneville, TN 03.2014 - 03.2018
Skills
Sorting and labeling
Registration
File management
Timeline
Sales and Marketing Assistant
General Morgan Inn
08.2022 - Current
Front Desk Associate
General Morgan Inn
10.2020 - Current
High School Diploma -
Heritage Home Scholars
03.2014 - 03.2018