Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Amy Baker

Amy Baker

Clarksville,TN

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

16
16
years of professional experience
1
1
Certification

Work History

EDUCATOR

SUBSTITUTE TEACHER, Montgomery County ISD
09.2022 - Current

TEACHER

Cheatham County ISD
07.2012 - 05.2022
  • Created and administered science curriculum for chemistry and physical science
  • Science Department Chair, 8 years
  • Created and lead professional development
  • Counseled and resolved interdepartmental conflicts
  • Attended all leadership meetings and disseminated information to science department
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.

TEACHER

Clarksville-Montgomery County ISD
08.2009 - 07.2012
  • Created comprehensive documentation for all tests performed and reported results to project managers
  • Supported teacher by locating materials and handling clerical tasks
  • Complied with policies and procedures relating to student protection, health and safety
  • Created compelling visualizations such as charts, graphs, tables to communicate insights effectively to stakeholders
  • Produced reports that summarized findings from analyses conducted on various sources of structured and unstructured data.

TESTING ASSISTANT

Clarksville-montgomery County School System
02.2008 - 05.2009
  • Facilitated various tests for K-12 students in the district.
  • Responsible for organizing and maintaining test security for various schools ranging from elementary to high school.
  • Proctored testing and administered proctor training to school staff and faculty.
  • Analyzed and interpreted data from test results for the district for reporting to stake holders.

RETAIL MANAGER

Shoe Show, Inc
08.2007 - 01.2008
  • Created work schedules
  • Maintained payroll
  • Processed inventory
  • Provided day to day leadership
  • Modeled customer service .

Education

M.S - COMPUTER SCIENCE- DATA MANAGEMENT AND ANALYSIS

Austin Peay State University
Clarksville, TN
05.2024

B.S - CHEMISTRY AND

Austin Peay State University, State University
05.2007

Skills

  • Data Analysis
  • Computer programming languages, ie Python, R, SQL, PHP, Spark
  • Multi-tasking management
  • Chemical lab analysis
  • Analytical Skills
  • Testing and Analysis

Certification

Tennessee Educator #000542786 U.S. Army Veteran

Timeline

EDUCATOR

SUBSTITUTE TEACHER, Montgomery County ISD
09.2022 - Current

TEACHER

Cheatham County ISD
07.2012 - 05.2022

TEACHER

Clarksville-Montgomery County ISD
08.2009 - 07.2012

TESTING ASSISTANT

Clarksville-montgomery County School System
02.2008 - 05.2009

RETAIL MANAGER

Shoe Show, Inc
08.2007 - 01.2008

M.S - COMPUTER SCIENCE- DATA MANAGEMENT AND ANALYSIS

Austin Peay State University

B.S - CHEMISTRY AND

Austin Peay State University, State University

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