Amy Baker
Glendale,AZ
Summary
Qualified administrative assistant with several years in front office customer service. Superior computer skills and telephone etiquette. Flexible and hardworking in deadline-driven and multi-tasking environments.
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Paraprofessional
Academy of Math and Science - Desert Sky
08.2022 - Current
- Assist the teacher in implementation of supplemental research based intervention programs
- Support the teacher by maintaining a data logs to report progress of students
- To type educational materials, making copies, filing statistical data and grades
- Participated in ongoing professional and development trainings
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Front Office Secretary
Legacy Traditional Schools
10.2021 - 07.2022
- Received and screened telephone calls, visitors, and incoming correspondence
- Assisted visitors or callers answering questions and providing information about the school policies and procedures
- Composed, edited and typed reports and confidential documents and researched and verified information for reports and special projects
- Made arrangements for meetings, conferences, and assemblies
- Maintained accurate office records that included budget information, staff time and absence records, purchase orders and statistical information
Administrative Assistant/Receptionist
Phoenix International Raceway
02.2008 - 03.2020
- Greeted numerous visitors, including VIPs, vendors and interview candidates
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Composed and drafted all outgoing correspondence and reports for managers
- Maintained a clean reception area, including lounge and associated areas
Speech Assistant
Alhambra Elementary School District
08.2014 - 05.2016
- Assist the speech pathologist with planned activities and instructional programs
- Assist in preparing instructional materials planned by the speech pathologists for daily instruction, set up and operate audiovisual equipment
- Type educational materials, record and file statistical data, grades, and reports in IEP Pro
- Participate in ongoing service trainings
Instructional Assistant
Alhambra Elementary School District
08.2012 - 05.2014
- Assist the teacher in implementation of supplemental research based intervention programs
- Support the teacher by maintaining a data logs to report progress of students
- Assist in supervising students in the classroom, lunchroom, and playground
- To type educational materials, making copies, filing statistical data and grades
- Participated in ongoing professional and development trainings
Education
Associate of Arts - Education
Phoenix College
Phoenix, AZHigh School Diploma - Computer Business
Westwood High School
Mesa, AZ01.1995
Skills
- Administrative Experience
- Account Reconciliation
- Curriculum development
- MS Windows proficient
- Powerschool proficient
- School Mint proficient
- Exceptional communication skills
- Creative problem solver
- Skilled in educational and business multi-line phone talent
- Adheres to district and company policy and procedures
- Advanced clerical knowledge
- Behavior Management
- Effective Communication
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- Special Education Support
Additional information
45 WPM, MS Windows, Powerschool, School Mint, Exceptional communication skills, Creative problem solver, Skilled in educational and business multi-line phone talent, Adheres to district and company policy and procedures, Advanced clerical knowledge
Personal Information
Authorized To Work: US
Accomplishments
- Supported 5 classroom teachers in implementing a developmentally-appropriate curriculum for a group of 30 students.
Certification
- Advanced Child Care Training with Pediatric First Aid/CPR/AED–American Red Cross.
Languages
english
Native or Bilingual
Timeline
Paraprofessional
Academy of Math and Science - Desert Sky
08.2022 - Current
Front Office Secretary
Legacy Traditional Schools
10.2021 - 07.2022
Speech Assistant
Alhambra Elementary School District
08.2014 - 05.2016
Instructional Assistant
Alhambra Elementary School District
08.2012 - 05.2014
Administrative Assistant/Receptionist
Phoenix International Raceway
02.2008 - 03.2020
High School Diploma - Computer Business
Westwood High School
- Advanced Child Care Training with Pediatric First Aid/CPR/AED–American Red Cross.
Associate of Arts - Education
Phoenix College
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