Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Baker

Norfolk,NY

Summary

Proven Corrections Officer and Asst Head Teller at North Country Savings Bank, adept in security procedures and verbal communication. Excelled in enhancing customer satisfaction and reducing cash discrepancies by over 30%. Known for integrity, managing emergencies, and enforcing policies with minimal errors, showcasing a commitment to excellence and safety.

Overview

23
23
years of professional experience

Work History

Corrections Officer

Riverview Community Bank
02.2006 - 02.2025

Asst Head Teller

North Country Savings Bank
01.2002 - 01.2008
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Coordinated scheduling for teller staff to ensure adequate coverage during peak hours, optimizing efficiency within the branch.
  • Reduced cash discrepancies with diligent cash drawer management and thorough end-of-day reconciliation.
  • Identified potential fraudulent activities through vigilant monitoring of transaction patterns and promptly reporting suspicious behavior.
  • Managed high-volume cash transactions accurately, maintaining an exemplary track record of minimal errors.

Education

High School Diploma -

Ogdensburg Free Academy
Ogdensburg, NY
06.1995

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • Policy enforcement
  • Integrity and honesty

Timeline

Corrections Officer

Riverview Community Bank
02.2006 - 02.2025

Asst Head Teller

North Country Savings Bank
01.2002 - 01.2008

High School Diploma -

Ogdensburg Free Academy

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Amy Baker